About the Role:
Southwest Airlines is looking for friendly, solution-focused individuals to join our remote customer support team. This part-time position offers the flexibility to work from home while delivering excellent service to our valued passengers. If you have a passion for helping people and want to be a part of an iconic travel brand, this role is for you — no previous experience required.
Key Responsibilities:
- Answer inbound customer inquiries via phone, chat, or email
- Assist with booking, ticketing, flight changes, and general questions
- Deliver outstanding service with patience and professionalism
- Escalate complex issues to the appropriate team
- Maintain accurate customer records and follow company protocols
What You Need:
- Must be 18 years or older and authorized to work in the U.S.
- High school diploma or equivalent preferred
- Basic computer skills and ability to navigate multiple systems
- Strong communication skills and a calm, problem-solving attitude
- Access to a quiet workspace and reliable internet connection
What We Offer:
- Competitive pay at $21 per hour
- Work-from-home flexibility – ideal for students, caregivers, or those seeking additional income
- Paid training and continuous support
- Travel perks and employee benefits (based on eligibility)
- Friendly and inclusive team environment
Apply Now:
Take off with a career at Southwest Airlines! If you’re ready to soar in a flexible, remote position that values customer service and teamwork, apply today.