Experienced Remote Network Project Manager – IT Service Delivery and Technical Documentation Specialist

Introduction to Workwarp and the Role Workwarp, a pioneering force in the IT industry, is seeking a highly skilled and dynamic Network Project Manager to join our team of innovators. As a remote position, this role offers the flexibility and autonomy to manage projects and technical documentation from the comfort of your own space, while being an integral part of our collaborative and forward-thinking team. The ideal candidate will have a strong background in project management, technical writing, and a deep understanding of networking technologies, with a particular emphasis on Cisco and Arista systems. Key Responsibilities and Deliverables As a Network Project Manager at Workwarp, your primary focus will be on managing projects related to critical areas such as Call Centers, WAN, IPSec B2B VPNs, ISP/Edge Networks, and Cloud Services. Your responsibilities will include: Coordinating and managing projects to ensure timely delivery and adherence to quality standards, leveraging your project management expertise to drive success. Developing and maintaining comprehensive project plans, resource allocation plans, and risk management strategies to ensure seamless project execution. Collaborating with cross-functional teams, including technical, operational, and stakeholder groups, to achieve project milestones and deliverables, fostering a culture of open communication and teamwork. Creating and maintaining technical documentation for systems, processes, and configurations, ensuring that all documents are up-to-date, accurate, and accessible to relevant stakeholders. Developing user guides, standard operating procedures, and knowledge base articles to facilitate efficient support and troubleshooting, reducing downtime and enhancing overall system reliability. Fostering effective communication and collaboration with internal teams, external vendors, and stakeholders, serving as a bridge between technical and non-technical stakeholders to ensure a clear understanding of project goals and status. Essential Qualifications and Skills To be successful in this role, you will need to possess the following essential qualifications and skills: 8+ years of work experience in a relevant field, with a proven track record of managing projects and technical documentation within a technology-driven environment. Strong technical writing skills, with the ability to communicate complex technical concepts clearly and concisely, both verbally and in writing. Familiarity with networking technologies, including Cisco and Arista systems, and a willingness to learn and adapt to new technologies and systems. Excellent organizational, analytical, and problem-solving skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment. Effective communication and interpersonal skills, with the ability to build strong relationships with internal teams, external vendors, and stakeholders, and to communicate technical information to non-technical stakeholders. Preferred Qualifications and Certifications While not essential, the following qualifications and certifications are highly desirable: Project Management Professional (PMP) or similar certification, demonstrating your expertise in project management principles, practices, and techniques. Cisco or Arista certifications, showcasing your in-depth knowledge of networking technologies and systems. Previous experience in a similar role within the IT industry, with a proven track record of managing projects and technical documentation in a fast-paced, dynamic environment. Skills and Competencies To succeed in this role, you will need to possess a range of skills and competencies, including: Strong project management skills, with the ability to plan, coordinate, and execute projects to time, budget, and quality standards. Technical writing skills, with the ability to create clear, concise, and accurate technical documentation, user guides, and knowledge base articles. Networking skills, with a strong understanding of Cisco and Arista systems, and the ability to learn and adapt to new technologies and systems. Communication and interpersonal skills, with the ability to build strong relationships with internal teams, external vendors, and stakeholders, and to communicate technical information to non-technical stakeholders. Problem-solving and analytical skills, with the ability to identify, analyze, and resolve technical issues and problems, and to prioritize tasks and manage multiple projects in a fast-paced environment. Career Growth Opportunities and Learning Benefits At Workwarp, we are committed to the growth and development of our team members, and we offer a range of career growth opportunities and learning benefits, including: Professional development and training programs, to help you build new skills and enhance your existing knowledge and expertise. Mentorship and coaching, to support your career growth and development, and to help you achieve your goals and aspirations. Opportunities for advancement, to senior roles or specialized positions, as you build your experience and expertise within the company. Access to the latest technologies and systems, to help you stay up-to-date with industry trends and developments, and to enhance your skills and knowledge. Work Environment and Company Culture At Workwarp, we pride ourselves on our collaborative, dynamic, and supportive work environment, and we offer a range of benefits and perks to our team members, including: Flexible working arrangements, to support your work-life balance and to enable you to work from the comfort of your own space. Competitive salary and benefits package, to recognize your skills, experience, and contributions to the company. Opportunities for socialization and team-building, to help you build strong relationships with your colleagues and to enhance your overall work experience. A culture of innovation and creativity, to support your growth and development, and to encourage you to think outside the box and to come up with new ideas and solutions. Compensation, Perks, and Benefits We offer a competitive salary and benefits package, to recognize your skills, experience, and contributions to the company, and to support your overall well-being and quality of life. Our compensation, perks, and benefits include: A competitive salary, to recognize your skills, experience, and contributions to the company. A range of benefits, including health insurance, retirement savings, and paid time off, to support your overall well-being and quality of life. Opportunities for professional development and growth, to help you build new skills and enhance your existing knowledge and expertise. A dynamic and supportive work environment, to support your growth and development, and to encourage you to think outside the box and to come up with new ideas and solutions. Conclusion and Call to Action If you are a motivated, organized, and technically skilled professional, with a passion for project management, technical writing, and networking technologies, we encourage you to apply for this exciting opportunity to join our team as a Network Project Manager. With a competitive salary, flexible working arrangements, and a range of benefits and perks, this role offers the perfect combination of challenge, opportunity, and reward. So why not take the first step towards an exciting new career with Workwarp, and apply now to become our new Network Project Manager? Apply for this job