Social Manager

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration, and belonging. Consistent with this approach, we hire the best qualified candidates for all positions. As a Social Manager, you will be the brand’s eyes and ears on social and will partner closely with internal and client teams in content ideation and copywriting, as well as bring social-first thinking to brainstorms and have a nose for real-time opportunities and social trends. You will also partner closely with the account and client teams to develop, manage, and post approved social responses that bring the brand voice to life, proactively flag opportunities to the team, and work with strategy and analytics to provide insights and recommendations based on what the community is saying. To be successful in this role, you will have solid research, writing and editing skills and an appreciation for how social media impacts the overall customer experience. You will be adaptable and agile and will be able to work collaboratively with all implementation teams to ensure that the brand’s communication objectives and strategies are met. Responsibilities: Proactively engage audiences across TikTok, Instagram, Threads, LinkedIn, YouTube, and other platformsWrite and edit copy for posts and community interactions, consistently representing the brand’s voice and toneSurface trends, social insights, and engagement opportunities in real-time and for future briefsContribute to brainstorms and quick-turn campaigns, bringing a social-first mindset to the tablePartner with strategy and analytics to inform recommendations based on community behavior and platform trendsMaintain and update editorial calendars and content trackersIdentify risks and opportunities across platforms and escalate as neededStrengthen processes and workflows for community management, moderation, and client reportingBuild strong client relationships through thoughtful communication, insights, and trusted counsel Basic Qualifications: At least 1 year of professional experience in social media, community management, or related communications rolesBachelor’s degree or equivalent work experience Preferred Qualifications: Experience engaging on behalf of brands across core platforms including TikTok, Instagram, X, Threads, LinkedIn, and YouTubeStrong writing and editorial skills with a clear understanding of tone, brevity, and audience nuanceDeep interest in digital culture and the ever-changing social media landscapeExceptional attention to detail, time management, and organization skillsComfortable navigating client conversations and supporting real-time response momentsFamiliarity with social media tools and platform-native analytics, including SprinklrKnowledge of influencer culture and tastemakers across platformsExperience working on social media for large brands is a plusExperience supporting live events or real-time brand engagement activations is a bonus Additional Information #LI-RK1An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits. DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing. DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know. Apply to this Job