Tata Communications Recruitment Drive | Freshers | Associate Id-124

Job DescriptionTata Communications is seeking enthusiastic and talented candidates for the position of Associate - Customer Service Operations through an off-campus recruitment drive in Chennai. This is a fantastic opportunity for fresh graduates who are eager to start their career in a dynamic and growing organization. Candidates who have completed their BE, B. Tech, or MCA are eligible to apply. We invite eligible and motivated applicants to apply online and join a team dedicated to delivering exceptional customer service and technical support. Tata Communications Recruitment Details: Job Role: Associate - Customer Service OperationsQualification: BE, B. Tech, MCATotal Vacancies: MultipleExperience: Freshers (0 years)Job Location: ChennaiSalary: As per company norms Job Description: Handle and manage customer queries related to a wide range of services and solutions provided by Tata Communications. Diagnose and resolve complex customer issues efficiently to ensure customer satisfaction. Act as a liaison between customers and internal teams such as engineering, architecture, and technical support for timely issue resolution. Provide Level 2 and Level 3 (L2/L3) technical support for hardware and software-related problems by applying your technical knowledge and problem-solving skills. Ensure prompt follow-up and closure of issues while maintaining excellent communication with customers. Maintain detailed records of customer interactions and resolutions. Skills & Qualifications Required: Excellent verbal and written communication skills to interact effectively with customers and internal teams. Strong teamwork abilities to collaborate with cross-functional teams. Proven problem-solving skills to analyze and resolve technical issues swiftly. Ability to take initiative and demonstrate enterprise in handling tasks and challenges. Good planning and organizational skills to manage multiple tasks efficiently. Strong self-management and ability to learn quickly in a fast-paced environment. Good knowledge of technology subjects, especially related to networking, hardware, and software. Why Join Tata Communications? Opportunity to work with a global leader in telecommunications and digital infrastructure. Gain exposure to advanced technologies and real-time customer service challenges. Work in a collaborative and growth-oriented environment. Receive comprehensive training and development programs. Build a strong foundation for a successful career in IT and customer service operations. How to Apply? All interested and eligible candidates are requested to apply online through the official recruitment link provided below. Ensure that you meet the eligibility criteria before applying. Apply Here (Insert actual application link) Apply tot his job Apply To this Job