Client General Manager - Remote - Global Multi-National Accounts - Amex GBT

Join the Amex GBT Team as a Client General Manager and Drive Growth in Global Multi-National Accounts Amex GBT is a leading company in the travel industry, dedicated to making a positive impact through innovative solutions and exceptional customer experiences. We're seeking a highly skilled Client General Manager to lead our global account management strategies and drive growth in profitability and client relationships. As a Client General Manager, you will have the opportunity to work with a diverse portfolio of global multi-national accounts, developing and implementing innovative solutions that meet their unique needs and drive business success. About Amex GBT At Amex GBT, we believe that travel can be a force for good. Our company is built on a foundation of innovation, customer-centricity, and a passion for delivering exceptional experiences. We're committed to creating a culture that values diversity, equity, and inclusion, and we're dedicated to making a positive impact on the communities we serve. Job Summary The Client General Manager will lead innovative account management strategies, focusing on growing profitability and deepening client relationships within a portfolio of global multi-national accounts. The successful candidate will have a strong and diverse skillset in relevant areas, including outstanding relationship management and consultative sales skills, a sophisticated ability to synthesize client needs and identify innovative solutions, and a strong understanding of the external market and the Amex GBT value proposition. Key Responsibilities Research the marketplace and competitor products and services to highlight the value that distinguishes Amex GBT products, benchmarking, and technology as critical value drivers. Develop an in-depth understanding of key business drivers, organizational culture, and the competitive position of clients. Lead the global efforts for assigned portfolio across 4 regions and 50+ countries, guiding regional market leads in their efforts to support client global goals/initiatives. Lead sales efforts to deliver multiple revenue streams and further penetrate accounts, with a focus on driving non-transactional, premium revenue. Increase profitability by proactively identifying new opportunities and delivering innovative solutions that contribute to our clients' success. Develop creative pricing strategies and contribute to ongoing client P&L management and client retention. Lead business planning, C-Level executive reviews, quarterly and annual reviews, and business negotiations on rebids for strategic accounts. Enhance the Amex GBT value proposition through policy consultation, researching white paper needs, technology road mapping, optimizing online solutions, and event content development. Build strong relationships with clients to ensure trusted partnerships. Requirements and Qualifications Essential Qualifications: 5+ years of global account/client management experience with strong proven people leadership skills. Previous customer/client-facing experience and client relationship management skills with global clients. Proven track record of delivering a data-driven, analytical approach to the client's travel program in a consultative manner. Proven success in consultative selling, growing client revenue and profitability, and communicating Amex GBT's value proposition. Demonstrated ability to build strategic vision, account plans, action plans, set and measure goals, and project management, prioritization, and planning skills. Strong business and financial competence with a consistent track record of gaining results and achieving targets. Sophisticated range of communication, presentation, and influencing skills. Proficient and comfortable with using various software platforms, including PowerPoint, Excel, Word, and Salesforce. Preferred Qualifications: Travel industry experience. Previous global service delivery/account implementations experience. Proven innovative problem-solving abilities and decision-making skills. Strong negotiation skills, including the ability to handle objections and achieve mutually beneficial solutions. Demonstrated ability to proactively build and maintain a comprehensive network, both internally and externally. Career Growth Opportunities and Learning Benefits At Amex GBT, we're committed to helping our colleagues achieve success and grow in their careers. We offer a range of learning and development opportunities, including: Global tuition assistance. Access to over 20,000 courses on our learning platform. Leadership courses. New job openings available to internal candidates first. Work Environment and Company Culture We strive to create a culture that values diversity, equity, and inclusion. Our company culture is built on a foundation of: Flexibility and work-life balance. Inclusive and collaborative environment. Opportunities for growth and development. Recognition and rewards for outstanding performance. Compensation, Perks, and Benefits We offer a competitive salary and benefits package, including: Competitive base salary ($70,000 - $140,000 per annum). Annual Incentive Award plan or Sales Incentive Plans. Equity Incentive Plan. Comprehensive US benefits programs. Flexible benefits tailored to each country. Travel perks. Wellbeing resources. Why Join Amex GBT? By joining Amex GBT, you'll have the opportunity to: Work with a leading company in the travel industry. Drive growth and innovation in global multi-national accounts. Develop your skills and expertise in a dynamic and supportive environment. Be part of a culture that values diversity, equity, and inclusion. Enjoy a competitive salary and benefits package. How to Apply If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about 'checking every box' - please apply anyway. You may be exactly the person we're looking for! Apply To This Job Your Future Starts Here Don't miss out on this exciting role. We are looking forward to hearing from you. Apply now and take the first step towards a rewarding career with Amex GBT! Apply for this job