Claims Adjuster - Associate

Posted 2025-10-26
Remote, USA Full Time Immediate Start
Established in 2021,Independence Pet Holdingsis a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. Job Summary:Pet Partners Incis seeking a Claims Adjuster- Associatewho will report to the Supervisor, Claims. The Claims Adjuster- Associate is responsible for investigating, evaluating, and settling insurance claims. This role also determines policy coverage for the claimed loss and appropriate compensation amount. Job Location:Remote- USAMain Responsibilities: Works closely with veterinary hospitals, and policyholders to evaluate and review a pet’s medical history todetermine a baseline of health. Investigates and processes assigned insurance claims, verifies coverage, and compensation amounts, perinsurance policy. Updates Explanation of Benefits (EOB), pays and closes claim. May order medical records from providers. May communicate with clients and providers during treatment. Performs other duties and responsibilities as assigned. Basic Qualifications: 1 year relevant experience working in a veterinary clinicEducation: Must meet one of the following requirements: Associate’s Degree or equivalent work experience (One-year relevant experience is equivalent to oneyear college); or Certified Veterinary Technician (CVT)Registered Veterinary Technician (RVT)Licenses/CertificationsMust have and maintain Adjusters license or must obtain within 90 days of hireOnly United States residents will be considered for this role Expected Hours of Work: This is a full-time position: Days and hours to be determined by needs of business. Hours to be determined between employee and director#li-RemoteAll of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:Comprehensive full medical, dental and vision InsuranceBasic Life Insurance at no cost to the employeeCompany paid short-term and long-term disability12 weeks of 100% paid Parental LeaveHealth Savings Account (HSA)Flexible Spending Accounts (FSA)Retirement savings planPersonal Paid Time OffPaid holidays and company-wide Wellness Day offPaid time off to volunteer at nonprofit organizationsPet friendly office environmentCommuter BenefitsGroup Pet InsuranceOn the job training and skills developmentEmployee Assistance Program (EAP)Originally posted on Himalayas Apply To this Job
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