Customer Service Representative (Remote in Richardson, TX)

[ad_1] Job Description Chewy is a leading online retailer specializing in pet products and supplies. With a strong commitment to providing the best possible service to pet owners and their furry companions, Chewy has grown to become one of the most trusted names in the industry. Our mission is to deliver happiness and memorable experiences to our customers, one pet at a time. Chewy is looking for a dedicated and passionate Customer Service Representative to join our team in Richardson, Texas. As a Customer Service Representative, you will be the face of Chewy, assisting our valued customers in addressing their inquiries, resolving issues, and ensuring their shopping experience is nothing short of exceptional. Other Jobs You May Be Interested In Remote Data Entry, No Experience, $40/hr, Part-TimeVirtual Assistant, $45/hr, Remote, No Experience, Night JobEntry-Level Remote Data Entry, $50/hr, Evening JobCustomer Support, No Degree, $40/hr, Remote, Weekend JobRemote Phone Job, $42/hr, Part-Time, College Student FriendlyVirtual Assistant, $40/hr, Remote, No Degree, Night JobPart-Time Data Entry, $45/hr, Remote, College Student FriendlyRemote Moderator, No Degree, $50/hr, Evening, Weekend JobRemote Customer Support, $42/hr, Night Job, No ExperienceLive Chat Support, $40/hr, Remote, Entry Level, Part-TimeVirtual Assistant, Remote, $42/hr, Weekend, No ExperienceRemote Data Entry, $45/hr, No Degree, Night ShiftPart-Time Customer Support, $40/hr, Remote, College StudentRemote Live Chat, $50/hr, Part-Time, Evening/Night JobEntry Level Phone Job, $42/hr, Remote, No Degree RequiredWeekend Data Entry, $45/hr, Remote, No ExperienceRemote Virtual Assistant, $40/hr, Evening, Part-Time JobRemote Moderator, $42/hr, Part-Time, Weekend, No DegreeData Entry, $45/hr, Remote, Night Shift, College Student JobPhone Support, Remote, $50/hr, No Experience, Part-TimeVirtual Assistant, No Experience, $42/hr, Remote, WeekendRemote Customer Support, $45/hr, Part-Time, College StudentData Entry, Remote, $40/hr, Night Shift, No DegreeEvening Virtual Assistant, Remote, $45/hr, No ExperienceWeekend Customer Support, $42/hr, Remote, College StudentRemote Data Entry, $50/hr, No Experience, Evening/Night JobRemote Live Chat, $40/hr, Part-Time, No Degree RequiredVirtual Assistant, $42/hr, Remote, Weekend, Entry LevelRemote Phone Support, $45/hr, Evening, No Experience RequiredData Entry, No Experience, $50/hr, Remote, College StudentRemote Moderator, $40/hr, Weekend, No Degree, Part-TimeLive Chat Support, Remote, $42/hr, Night Shift, College StudentPhone Job, $50/hr, Remote, No Degree, Part-Time, WeekendData Entry, $45/hr, Remote, Evening, No Experience RequiredVirtual Assistant, No Experience, $42/hr, Remote, Part-TimeRemote Customer Support, $50/hr, Night Shift, No DegreeRemote Data Entry, $40/hr, College Student Friendly, Part-TimeLive Chat Support, $42/hr, Weekend, Remote, No DegreeVirtual Assistant, Remote, $45/hr, Evening, No ExperienceRemote Phone Job, $50/hr, College Student, Night ShiftRemote Moderator, $42/hr, Weekend, No Experience RequiredData Entry, No Degree, $45/hr, Part-Time, Remote JobCustomer Support, $50/hr, Remote, Evening/Night Job, No DegreeVirtual Assistant, $42/hr, Remote, Weekend, No DegreeRemote Live Chat, $45/hr, College Student, No ExperienceRemote Data Entry, $40/hr, Part-Time, No Degree RequiredPhone Support, $50/hr, Weekend, Remote, No ExperienceVirtual Assistant, $42/hr, Evening, Remote, No DegreeRemote Customer Support, $45/hr, No Experience, Part-TimeData Entry, $50/hr, Night Job, No Degree, RemoteRemote Moderator, $40/hr, College Student Friendly, Part-TimeVirtual Assistant, Remote, $42/hr, Weekend, No ExperienceRemote Phone Job, $45/hr, Part-Time, No Degree RequiredCustomer Support, $50/hr, Night Job, Remote, No ExperienceData Entry, Remote, $42/hr, Evening Job, No DegreeLive Chat Support, $45/hr, Weekend, Remote, College StudentVirtual Assistant, Remote, $50/hr, Part-Time, Night Shift Key Responsibilities: Respond promptly to customer inquiries via phone, email, and chat, ensuring accurate and timely assistance. Handle customer concerns, complaints, and feedback with empathy and professionalism. Provide product information and guidance to customers, helping them make informed purchasing decisions. Process orders, returns, and exchanges, while maintaining a high level of accuracy. Collaborate with other team members and departments to resolve customer issues effectively. Keep abreast of product updates, policies, and promotions to provide up-to-date information to customers. Strive for first-contact resolution, ensuring a seamless and positive customer experience. Maintain accurate customer records and documentation. Required Skills: Excellent verbal and written communication skills in English. Strong customer-centric focus with a genuine desire to assist and satisfy customers. Patience and the ability to handle challenging customer interactions with grace. Problem-solving skills and the capacity to think on your feet. Adaptability and a willingness to learn and grow in a dynamic environment. Strong computer proficiency and the ability to navigate multiple software systems. Previous customer service experience is a plus but not mandatory. A passion for pets and understanding of pet-related products is a bonus. Location: Remote position in Richardson, TX. Join the Chewy team and be a part of an organization that cares deeply about pets and the people who love them. As a Customer Service Representative, you will play a pivotal role in delivering smiles to pet owners and ensuring their needs are met. If you are a dedicated, customer-focused individual looking for a rewarding career in a dynamic and growing company, we invite you to apply and become a part of our Chewy family. Your love for pets and dedication to customer satisfaction will make you a perfect fit for our team. To apply for this position, please visit Chewy Careers and submit your application today. Your journey towards creating happiness, one pet at a time, starts here.' [ad_2] apply to this job