Entry Level Customer Service jobs - Top Pay

Position Overview Join USPS, the United States Postal Service, as an entry-level customer service team member. USPS is dedicated to delivering high-quality service and operational excellence. In this role, you will assist customers with inquiries, provide shipping information, handle complaints and process transactions, all while upholding the reliable, friendly, and efficient service that defines our organization. This position offers opportunities for growth and career development within USPS. Key Responsibilities • Assist customers with inquiries regarding postal services, products, and rates. • Provide information about domestic and international shipping and delivery options. • Handle customer complaints and resolve issues in a timely and effective manner. • Process transactions including mailing, shipping, and product sales. • Ensure the accuracy of customer orders and billing details. • Maintain a clean and organized workspace while following postal service procedures and safety protocols. Required Qualifications • High school diploma or equivalent. • Strong communication and customer service skills. • Ability to resolve customer issues with professionalism and courtesy. • Basic computer skills, including familiarity with email and office software. • Attention to detail and accuracy in handling transactions. • Ability to work in a fast-paced environment focused on customer satisfaction. Preferred Qualifications • Experience in a customer service role, preferably in retail or a similar field. • Basic knowledge of postal services and products. • Experience working with payment systems and handling cash transactions. Benefits & Perks • Competitive salary with opportunities for performance-based pay increases. • Comprehensive benefits package including healthcare, dental, and vision coverage. • 401(k) retirement plan with company match. • Paid time off and holiday pay. • Employee discounts on USPS services and products. • Opportunities for career development and advancement within USPS. Apply tot his job Apply To this Job