Business Transformation Customer Insights Expert - Remote Opportunity at John Deere

Transforming the Future of Agriculture and Infrastructure with John Deere At John Deere, we're on a mission to feed a growing global population and build a better future for all. With a rich history of innovation and a commitment to excellence, we're investing heavily in our people and technology to tackle the world's most pressing challenges. As a leader in the agriculture and construction equipment industry, we're poised to make a significant impact on the world. If you're passionate about making a difference and want to be part of a dynamic team that's shaping the future, we invite you to explore this exciting opportunity. About the Role: Business Transformation Customer Insights (Remote) We're seeking a highly skilled Business Transformation Customer Insights Expert to join our team on a remote basis. As a key member of our Business Transformation team, you'll play a critical role in driving our 2030 Leap Ambitions by uncovering valuable customer insights that inform our business strategy. Your work will help us transition from a traditional one-time purchase model to a recurring, renewable-license model, known as Solutions as a Service (SaaS), which will revolutionize the way we serve our customers. Key Responsibilities: Leads complex statistical research studies, including primary, secondary, quantitative, and qualitative research, to inform business decisions and drive growth. Develops and maintains relationships with external market research and competitive intelligence vendors, consultants, and suppliers to stay ahead of industry trends. Provides data interpretation advice and insight generation to decision-makers, ensuring that our business is guided by data-driven insights. Collaborates with product teams to define Deere's Solutions as a Service (SaaS) customer segments and identify new opportunities for growth. Conducts research to forecast customer demand elasticity for new-to-the-world products, enabling us to make informed decisions about product development and launch. Provides coaching and support to strategic market research efforts across the Business Transformation Ecosystem and owns the planning and execution for the Business Transformation Customer Insights workstream. Essential Qualifications: 5 or more years of market research experience in technology-driven, recurring revenue products, with a proven track record of delivering high-impact insights. Strong statistical analysis and problem-solving skills, with the ability to make recommendations from data. Excellent communication, documentation, organizational, and interpersonal skills, with the ability to build strong relationships and communicate effectively to diverse audiences. Ability to travel up to 25% of the time, with a valid driver's license and willingness to comply with company travel policies. Preferred Qualifications: Industry experience in agriculture, construction, robotics, automation, or autonomy, with a deep understanding of the challenges and opportunities in these sectors. Succinct and clear communication style, with the ability to simplify complex topics into messages that are understood and remembered by a broad audience. Intellectual curiosity and a passion for exploring new ideas and solutions, with a proven ability to think creatively and drive innovation. Problem-solving tenacity and persistence, with a willingness to overcome challenges and drive results. Comfort with ambiguity and a ability to thrive in fast-paced environments where priorities are constantly evolving. Logical thinking and analytical skills, with the ability to frame and break down complex problems into manageable components. Self-directed and motivated, with a strong work ethic and ability to prioritize tasks and manage multiple projects simultaneously. Bias to action, with a proven ability to take ideas and turn them into tangible results. Self-awareness and a willingness to acknowledge strengths and opportunities, with a growth mindset and commitment to continuous learning. Education and Experience: Ideally, you'll have a Bachelor's degree or equivalent related work experience in a relevant field, such as marketing, research, or a related discipline. What We Offer: At John Deere, we're committed to providing a comprehensive rewards package that recognizes and rewards our employees' hard work and dedication. Our benefits include: Flexible work arrangements, including remote work options and flexible hours. Highly competitive base pay and performance bonuses, tied to individual and company performance. Savings and Retirement benefits, including a 401K and Defined Benefit Pension plan. Healthcare benefits with a generous company contribution to a Health Savings Account. Adoption assistance and Employee Assistance Programs, to support employees' personal and family needs. Tuition assistance and professional development opportunities, to help employees grow and develop their skills. Fitness subsidies and on-site gyms at specific Deere locations, to promote employees' health and wellbeing. Charitable contribution match and Employee Purchase Plan, to support employees' community involvement and personal interests. Why Join John Deere? At John Deere, we're passionate about making a difference in the world. We're committed to building a culture of innovation, inclusivity, and respect, where employees can thrive and grow. If you're looking for a challenging and rewarding role that aligns with your values and aspirations, we invite you to join our team. Equal Opportunities: John Deere is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds, and we're committed to providing a fair and inclusive hiring process. If you're ready to make a difference and join a team that's shaping the future, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role.