Communication & Marketing Manager

Proactively advise and lead multiple communication strategies for technical areas. Leads marketing and organizational change moments around product launches and customer/stakeholder impacting changes/updates. Host large infoshares and focus groups with various audiences. Frequently partner and consult with stakeholders to understand and deliver on priorities. Build survey program through a mix of quantitative and qualitative methods. Design communication and marketing roadmap for the ITSM/Risk organization. Partner with internal UX/UI team to deliver best in class training & marketing material. Contribute to setting the direction for the ongoing maturation of ServiceNow to ensure maximum effectiveness. American Express is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply tot his job Apply To this Job