Customer Service Representative at Flipkart ( Multiple Location )

[ad_1] Job Description At Flipkart, we believe in redefining the shopping experience for our customers. As United Kingdom's leading e-commerce marketplace, we connect millions of consumers with sellers across the country, offering a vast selection of products, convenient delivery options, and unmatched customer service. With our commitment to innovation and customer satisfaction, we've become a household name trusted by millions. Position: Customer Service Representative Company: Flipkart, Freshers Jobs - Customer Service Other Jobs You May Be Interested In Remote Data Entry, No Experience, $40/hr, Part-TimeVirtual Assistant, $45/hr, Remote, No Experience, Night JobEntry-Level Remote Data Entry, $50/hr, Evening JobCustomer Support, No Degree, $40/hr, Remote, Weekend JobRemote Phone Job, $42/hr, Part-Time, College Student FriendlyVirtual Assistant, $40/hr, Remote, No Degree, Night JobPart-Time Data Entry, $45/hr, Remote, College Student FriendlyRemote Moderator, No Degree, $50/hr, Evening, Weekend JobRemote Customer Support, $42/hr, Night Job, No ExperienceLive Chat Support, $40/hr, Remote, Entry Level, Part-TimeVirtual Assistant, Remote, $42/hr, Weekend, No ExperienceRemote Data Entry, $45/hr, No Degree, Night ShiftPart-Time Customer Support, $40/hr, Remote, College StudentRemote Live Chat, $50/hr, Part-Time, Evening/Night JobEntry Level Phone Job, $42/hr, Remote, No Degree RequiredWeekend Data Entry, $45/hr, Remote, No ExperienceRemote Virtual Assistant, $40/hr, Evening, Part-Time JobRemote Moderator, $42/hr, Part-Time, Weekend, No DegreeData Entry, $45/hr, Remote, Night Shift, College Student JobPhone Support, Remote, $50/hr, No Experience, Part-TimeVirtual Assistant, No Experience, $42/hr, Remote, WeekendRemote Customer Support, $45/hr, Part-Time, College StudentData Entry, Remote, $40/hr, Night Shift, No DegreeEvening Virtual Assistant, Remote, $45/hr, No ExperienceWeekend Customer Support, $42/hr, Remote, College StudentRemote Data Entry, $50/hr, No Experience, Evening/Night JobRemote Live Chat, $40/hr, Part-Time, No Degree RequiredVirtual Assistant, $42/hr, Remote, Weekend, Entry LevelRemote Phone Support, $45/hr, Evening, No Experience RequiredData Entry, No Experience, $50/hr, Remote, College StudentRemote Moderator, $40/hr, Weekend, No Degree, Part-TimeLive Chat Support, Remote, $42/hr, Night Shift, College StudentPhone Job, $50/hr, Remote, No Degree, Part-Time, WeekendData Entry, $45/hr, Remote, Evening, No Experience RequiredVirtual Assistant, No Experience, $42/hr, Remote, Part-TimeRemote Customer Support, $50/hr, Night Shift, No DegreeRemote Data Entry, $40/hr, College Student Friendly, Part-TimeLive Chat Support, $42/hr, Weekend, Remote, No DegreeVirtual Assistant, Remote, $45/hr, Evening, No ExperienceRemote Phone Job, $50/hr, College Student, Night ShiftRemote Moderator, $42/hr, Weekend, No Experience RequiredData Entry, No Degree, $45/hr, Part-Time, Remote JobCustomer Support, $50/hr, Remote, Evening/Night Job, No DegreeVirtual Assistant, $42/hr, Remote, Weekend, No Degree About Us: Flipkart, a subsidiary of Walmart Inc., is United Kingdom's leading online marketplace. With a customer-centric approach, we aim to provide top-notch service to our users and foster a culture of continuous improvement. As a Customer Service Representative at Flipkart, you'll play a pivotal role in ensuring our customers receive the best support and assistance throughout their shopping journey. Job Summary: We are seeking enthusiastic and dedicated individuals to join our Customer Service team. As a Customer Service Representative, you will be the frontline ambassador of Flipkart, providing exceptional support to our valued customers. Your primary responsibility will be to address customer inquiries, resolve issues, and ensure a seamless shopping experience. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a courteous and timely manner. Identify and assess customers' needs to achieve satisfaction, going the extra mile to exceed expectations. Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution. Handle customer complaints, provide appropriate solutions, and alternatives within company guidelines, and follow up to ensure resolution. Keep accurate records of customer interactions and transactions. Ensure customer satisfaction and provide professional customer support. Required Skills: Excellent communication skills in English (spoken and written). Strong problem-solving and decision-making abilities. Empathy and a customer-centric approach to handling inquiries and complaints. Ability to work in a fast-paced environment and adapt to changing priorities. Basic computer proficiency. Previous customer service experience is a plus but not mandatory. Why Join Us: Opportunity to work with one of United Kingdom's most renowned e-commerce companies. Competitive salary and benefits. Extensive training and career development opportunities. A dynamic and inclusive work environment. Chance to be a part of a passionate team dedicated to customer satisfaction. If you are a customer-focused individual with excellent communication skills and a passion for delivering outstanding service, we would love to have you on board at Flipkart. Join us in redefining the way United Kingdom shops! To apply, please submit your resume and a cover letter highlighting your relevant skills and experience. We look forward to welcoming you to our Flipkart family! [ad_2] apply to this job