Experienced Data Entry Executive – Airline Operations and Customer Information Management Specialist

Introduction to Alaska Airlines Alaska Airlines is a leading American airline headquartered in Seattle, Washington. With a rich history spanning over 90 years, we have established ourselves as a reputable and reliable carrier, providing exceptional service to our customers. Our commitment to safety, comfort, and customer satisfaction has earned us numerous awards and recognition within the industry. As we continue to expand our operations and improve our services, we are seeking a highly skilled and detail-oriented Data Entry Executive to join our team. Job Summary We are looking for an experienced Data Entry Executive to play a critical role in maintaining the accuracy and integrity of our passenger data, flight information, and operational records. As a key member of our team, you will be responsible for ensuring the timely and efficient entry of data into our computer systems, while adhering to the highest standards of accuracy and confidentiality. If you have a passion for data management, excellent organizational skills, and a keen eye for detail, we encourage you to apply for this exciting opportunity. Key Responsibilities Enter and update passenger data, flight information, and operational records into our computer systems with a high level of accuracy and attention to detail. Process reservation data, including bookings, cancellations, and changes to flight itineraries, in a timely and efficient manner. Manage and update customer information, ensuring that all data is current and accurate. Assist with the entry of financial and accounting data related to ticket sales, revenue, and expenses. Verify the accuracy of records prior to entry and correct any errors or discrepancies as needed. Collaborate with other departments to ensure the timely and accurate transfer of data between systems. Maintain the confidentiality of data and adhere to data security and privacy guidelines. Assist in the preparation of reports and data analysis as required by the airline's management team. Identify and suggest process improvements to enhance data entry efficiency and accuracy. Essential Qualifications High school diploma or equivalent. Additional relevant education or training in data entry or computer-related fields is desirable. Proficiency in typing and data entry with a high level of accuracy and attention to detail. Familiarity with computer programs and data entry software. Knowledge of airline reservation systems (e.g., Sabre, Amadeus) is a plus, but not always required, as training may be provided. Strong organizational skills and the ability to manage and prioritize multiple tasks effectively. Excellent communication skills, both written and verbal. Ability to work independently and as part of a team. Understanding of data confidentiality and the importance of data protection. Preferred Qualifications Previous experience in data entry or a related field, preferably in the airline industry. Advanced knowledge of computer programs and data entry software, including airline reservation systems. Experience with data analysis and reporting, with the ability to identify trends and patterns. Strong problem-solving skills, with the ability to troubleshoot and resolve data entry issues. Excellent customer service skills, with the ability to interact with customers and respond to their inquiries. Career Growth Opportunities and Learning Benefits At Alaska Airlines, we are committed to the growth and development of our employees. As a Data Entry Executive, you will have the opportunity to develop your skills and knowledge in data management, analysis, and reporting. You will also have access to training and development programs, including on-the-job training, workshops, and online courses. With our company's expansion and growth, there are opportunities for career advancement and professional development, including promotions to senior roles or lateral moves to other departments. Work Environment and Company Culture Our company culture is built on a foundation of safety, integrity, and customer satisfaction. We value our employees and recognize their contributions to our success. As a Data Entry Executive, you will be part of a dynamic and supportive team, working in a fast-paced and collaborative environment. We offer a range of benefits, including competitive pay, comprehensive health insurance, retirement plans, and paid time off. Our headquarters in Seattle, Washington, offers a unique and exciting work environment, with access to outdoor activities, cultural events, and a thriving food scene. Compensation, Perks, and Benefits We offer a competitive salary and benefits package, including: Competitive hourly rate or annual salary. Comprehensive health insurance, including medical, dental, and vision coverage. Retirement plans, including 401(k) matching and pension plans. Paid time off, including vacation days, sick leave, and holidays. Access to training and development programs, including on-the-job training and online courses. Opportunities for career advancement and professional development. Discounts on airline tickets and travel-related services. Free or reduced-rate parking and transportation options. On-site fitness center and wellness programs. Employee recognition and reward programs. Conclusion If you are a detail-oriented and organized individual with a passion for data management, we encourage you to apply for this exciting opportunity. As a Data Entry Executive at Alaska Airlines, you will be part of a dynamic and supportive team, working in a fast-paced and collaborative environment. With our company's commitment to growth and development, you will have the opportunity to develop your skills and knowledge, and advance your career in the airline industry. Apply now to join our team and take your career to new heights!