Solutions Engineer
Posted 2025-10-26
Remote, USA
Full Time
Immediate Start
Canvas Medical is accelerating everyday medicine with an EMR platform built for healthcare automation. We create modern, elegant front- and back-end tooling to enable new ways for developers and clinicians to integrate data, automate workflows, and collaborate to solve healthcare's toughest challenges. In doing so we advance our mission to give care teams superpowers with software. Canvas is institutionally backed by some of the greatest technology investors in the world (funded notable health tech companies such as GoodRx, Oscar Health, and Hims & Hers Health). Role DescriptionWe're hiring a Solutions Engineer to join our Engineering team and build the technical bridge between customer needs and platform capabilities. This role is the engineering counterpart to our Solutions Consultants—where they translate customer needs into requirements, you'll transform those requirements into robust, scalable technical solutions that push the boundaries of our platform. As a Solutions Engineer, you'll architect and implement custom solutions using the Canvas SDK, build reusable plugins and integrations, and extend our platform's capabilities to meet complex healthcare automation challenges. You'll partner closely with Solutions Consultants to prototype rapidly, validate technical approaches, and deliver production-ready solutions that delight customers. This is a builder role where you'll directly impact how healthcare providers leverage our EMR platform while contributing to the evolution of our developer tools and SDK. The ideal candidate brings strong engineering fundamentals, passion for healthcare technology, and exceptional ability to navigate between rapid prototyping and production-quality code. You'll thrive in collaborative environments, balance customer urgency with engineering excellence, and drive technical decisions that scale. We're looking for someone who experiments fearlessly, iterates quickly, and can build elegant solutions from the ground up while maintaining the robustness required for healthcare systems. Responsibilities Technical Solution DevelopmentBuild production-ready solutions using the Canvas SDK, demonstrating mastery of event-driven architectures, handlers, and effectsTransform PRDs from Solutions Consultants into elegant, maintainable code that solves real healthcare workflow challengesCreate robust plugins and integrations that extend platform capabilities while maintaining HIPAA compliance and clinical documentation standardsDevelop and maintain a library of reusable components and patterns that accelerate future solution deliveryPlatform Enhancement & InnovationIdentify gaps in SDK capabilities and contribute directly to platform improvements through pull requests and feature developmentDesign and implement new SDK features that enable broader solution patterns across the customer baseBuild developer tools and utilities that improve the efficiency of both internal teams and external developersCreate technical documentation, integration guides, and reference implementations for complex solutionsCross-Functional Technical LeadershipPartner with Solutions Consultants to validate technical feasibility and architect optimal approachesCollaborate with core engineering teams to align custom solutions with platform roadmap and architectural standardsEnable customer success through technical workshops, debugging sessions, and solution handoffsMentor Solutions Consultants on technical concepts and best practices for SDK usage Qualifications Required Experience & BackgroundBachelor's degree in Computer Science, Software Engineering, or equivalent practical experience2+ years of professional software development experience with modern web stacksDemonstrated ability to build end-to-end solutions from requirements to production deploymentStrong problem-solving skills with ability to navigate ambiguous technical challengesTechnical Skills & CapabilitiesProficiency in JavaScript/TypeScript and modern frontend frameworks (React preferred)Experience with API design, event-driven architectures, and plugin-based systemsStrong understanding of software design patterns, testing practices, and code maintainabilityComfort with rapid prototyping while maintaining production-quality standardsExperience with version control, CI/CD pipelines, and modern development workflowsHealthcare & Domain ExpertiseInterest in healthcare technology and improving clinical workflows through automationUnderstanding of healthcare data standards (FHIR, HL7) or willingness to learn quicklyAbility to translate clinical requirements into technical architecture decisionsAppreciation for the complexity and criticality of healthcare systemsPersonal AttributesBuilder mentality—passionate about creating solutions that directly impact usersCollaborative approach to problem-solving with strong communication skillsGrowth mindset with ability to learn new technologies and domains rapidlyPragmatic engineering approach—knows when to build for today versus tomorrowCustomer empathy with drive to understand and solve real user problemsNice-to-Have QualificationsExperience building or maintaining SDKs, developer tools, or platform productsBackground in healthcare IT, EMR integrations, or clinical systemsFamiliarity with regulatory requirements (HIPAA, FDA guidelines) for healthcare softwareExperience with Python for backend services or data processingPrior experience in customer-facing engineering or solutions architecture rolesContributions to open-source projects or technical community engagement What Success Looks Like at 90 Days Ship 5+ production-ready solutions that demonstrate deep understanding of the Canvas SDK and platform capabilitiesContribute at least 2 meaningful enhancements to the SDK or developer tools based on customer solution needsEstablish strong working relationships with Solutions Consultants and become go-to technical partner for complex implementationsCreate technical documentation and reference implementations that enable self-service solution development Additional Information Growth PathSolutions Engineers at Canvas have multiple growth trajectories. Within 12-18 months, high performers evolve into senior solutions engineers who architect our most complex customer implementations and drive platform strategy. Many transition into core platform engineering roles, bringing deep customer context to shape product development. Others grow into technical leadership positions, building and scaling our solutions engineering practice. This role offers unique exposure to both customer challenges and platform internals, positioning you to influence Canvas's technical direction and healthcare impact. LocationRemote/San Francisco/Washington DCWe are a fully remote, distributed team but encourage in-person collaboration in our office in San Francisco, or one of our satellite locations which for this role is in Washington DC. We encourage people to do their work when and where they perform at their best. Because of this structure, strong written communication skills, time management skills, and personal accountability are very important to us. Canvas Medical provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Research shows that women and other minority groups might avoid applying if they don't meet 100% of the qualifications. We encourage you to apply even if you don't meet everything listed in the job posting. Compensation Employee BenefitsCompetitive Salary & Equity PackageHealth Insurance (includes option with 100% family coverage)401kPaid Maternity/Paternity Leave (12 weeks)Flexible/unlimited PTOHome Office StipendProfessional development budgetAccess to latest development tools and technologies Apply to this Job