Senior Executive Business Administrator

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this roleExecutive Business Administrators (EBAs) at GitLab toggle seamlessly between various systems, including Google Workspace, Slack, Navan, Zoom, and GitLab, to accomplish a wide range of tasks while staying focused on prioritization and escalating urgent issues. EBAs at GitLab are self-driven, collaborative, and agile team members who are experienced in managing multiple priorities, juggling various responsibilities, and anticipating the executive's needs. EBAs at GitLab are exceptionally organized, relentlessly resourceful, calm under pressure, and strategic multitaskers with a deep love of logistics and the ability to thrive in a dynamic public-company environment. What you'll do Support and work closely with GitLab's Chief Information Officer Partner closely with other EBAs within the organizationManage complex calendars including vetting, prioritizing and providing recommendations while taking direction from leaders. Aligns to GitLab meeting norms and practices. Transform high-level meeting descriptions and content links into comprehensive agendas, ensuring CIO preparedness for both self-organized meetings and those hosted by other stakeholdersMaintain constant communication throughout the week with regular formal check-ins at least once weeklyProactively flag items requiring CIO attention or input before they become urgentMonitor direct reports' updates to agendas, trackers, and other documentation to ensure CIO visibility into team progressTrack expectations and deliverables from functional peers to ensure appropriate time allocation for preparation and collaborationSupport departmental reporting by formatting materials, sending timely reminders to contributors, and conducting scheduled walkthroughs with the CIOLeverage AI tools extensively to enhance productivity, automate routine tasks, and improve information synthesisTotal travel coordination including air and ground transportation, hotel reservations, security, visas and other travel documentationMaintain an efficient flow of information between all levels including internal and external contacts on a wide spectrum of plans and prioritiesProcess and submit expense reports as well as monitor reimbursements in a timely mannerProactively identify potential challenges and opportunities before they arise, anticipating executive needs, flagging scheduling conflicts, preparing briefing materials for emerging issues, and creating contingency plans to ensure seamless operationsPartner with PeopleOps and IT to resolve any logistical needsAssist the full life cycle of recruiting including booking interviews, liaising between the hiring team and the candidate, and coordinating onboarding of new hiresContribute to and attend virtual and in-person team meetings and onsites by assisting with the production of materials and pre-reads, scheduling and coordination, logistics and vendor communication, budget-tracking, taking notes, and tracking action items. Provide coverage for other EBAs in similar rolesContribute to broader EBA community by participating in EBA activities and initiativesBuild strong cross-functional relationships with other EBAsPlan events such as team off-sites, team building activities, and company kick-offs as neededWhat you'll bring Previous 5+ years of administrative experience supporting an Executive or as project manager of large scope; R&D experience preferredPrevious experience at a technology company or working in support of a Information Technology teamSuccessful history of managing the calendars, expenses, and travel of multiple executivesExperience predicting, and assisting an executive’s workloadPrevious experience supporting a C-Staff Executive at a quickly-scaling or large companyExtensive technical skills in Google Workspace, Zoom, Slack, and Navan (or other expense platforms)Comfort with leveraging AI tools to enhance productivity and effectivenessExperience supporting cross-functional collaboration and ensuring deliverables are tracked across organizational boundariesProactive and able to deal with ambiguity, prioritize own work and resources, and juggle multiple tasks in a manner transparent to the team, and work independently to achieve results with a high degree of accuracyAbility to compile and synthesize information from multiple sources to support strategic decision-makingExceptional communication and interpersonal skills and ability to interact autonomously with internal and external partnersMaintain the confidentiality of highly sensitive material with tact and professionalismSuperior attention to detailEvent coordination and creative event planning experienceExcellent written and verbal English communication skillsExperience in a remote start-up environment preferredA passion for GitLab’s mission and models CREDIT valuesA sincere willingness to help out and able to work collaboratively with EBAs across the organizationHow GitLab will support youBenefits to support your health, finances, and well-beingAll remote, asynchronous work environmentFlexible Paid Time OffTeam Member Resource GroupsEquity Compensation & Employee Stock Purchase PlanGrowth and development budget Parental leaveHome office supportThe base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range$75,600—$162,000 USDCountry Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. 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