Retail Sales Associate

Company Overview: The United States Postal Service (USPS) is an essential federal service organization committed to delivering mail and packages reliably and efficiently to individuals and businesses across the country. As part of the USPS retail team, you will contribute to providing high-quality customer service and helping communities stay connected. This position as a Retail Sales Associate supports USPS's mission to provide trusted, affordable, and universal mail service to everyone. Role and Responsibilities: As a Retail Sales Associate, you will serve as the first point of contact for USPS customers, delivering friendly and efficient service while handling retail transactions and postal services. You will play a key role in maintaining customer satisfaction and ensuring accurate mail processing. • Assist customers with mailing and shipping services, including postage selection and packaging options • Handle point-of-sale transactions, manage cash register operations, and process payments • Provide accurate information on USPS products, services, and delivery timelines • Maintain inventory and restock retail supplies as needed • Ensure the cleanliness and organization of the retail workspace • Comply with USPS operational and security procedures Required Skills and Experience: • Strong communication and customer service skills • Basic math proficiency and ability to handle cash transactions accurately • Attention to detail and organizational skills • Ability to work independently and as part of a team • Proficiency in using point-of-sale systems and basic office equipment Preferred Qualifications: • Prior experience in a retail or customer service role • Familiarity with USPS products and services About USPS: The United States Postal Service (USPS) is a vital component of American infrastructure, dedicated to delivering mail and services to every address across the nation. USPS fosters a culture built on integrity, reliability, and public trust. Team members benefit from a supportive work environment, a strong sense of purpose, and opportunities to serve communities with pride. With a focus on customer satisfaction and operational excellence, USPS is committed to innovation, diversity, and continual improvement. Disclaimer: This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps applicants prepare for USPS job applications. USPS does not charge to apply. This role requires applicants to pass an assessment and successfully complete the multi-step hiring process. How Our Program Helps: Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee. you will gain access to tools, resources, and unlimited practice assessments. • An exclusive, step-by-step guide to the USPS hiring process • Simulated practice exams with detailed answer explanations • A webinar covering interview tips to help you succeed • A job finder tool to locate USPS roles within a 25-mile radius • Personalized support via email and chat Apply for USPS Jobs in with Confidence Do not wait to begin your USPS career as Mail Delivery, Customer Service, Administrative Roles. Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in today. Apply tot his job Apply To this Job