Service Parts Logistics Sales Account Manager (REMOTE)
Posted 2025-10-26
Remote, USA
Full Time
Immediate Start
United Parcel Service (UPS) Remote Full-time Before you apply to a job, select your language preference from the options available at the top right of this page.nExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.nJob Description:nThis position generates new Global Logistics and Distribution (GL&D) revenue in the Service Parts Logistics industry. The incumbent acts as an overlay sales consultant to support UPS account owners in qualifying opportunities, creating sales strategies, and driving new/additional revenue. This position cultivates relationship and trains UPS sales teams to identify, position and develop bundled solutions (e.g., supplier management, warehousing, ocean and air transportation, distribution etc.). The incumbent acts as a GL&D Subject Matter Expert (SME) specific to warehousing, distribution, transportation issues and opportunities for customers in the service parts logistics vertical. This role manages customer account contract negotiations and post-sales activities (e.g., changes in scope, customer service, implementation issues, etc.).nResponsibilitiesn• Evaluates UPS sales accounts (e.g., strategic, enterprise, district, etc.) to identify potential GL&D customersn• Qualifies and quantifies sales opportunities using UPS internal resources (e.g., Solutions and Pricing groups, etc.) to ensure potential accounts are viable based on UPS’s product and industry alignment and available resourcesn• Formulates winning sales strategies from strategic sales information to achieve GL&D business goals and objectivesn• Works with UPS’s overlay sales groups to define GL&D services and create organizational awareness through presentations and conference callsn• Provides guidance and training on UPS’s distribution products/capabilities to sales groups (e.g., strategic, enterprise, district, etc.) to increase knowledge and ability to sell global logistics products/servicesn• Arranges customer visits to UPS facilities to identify opportunities and to win businessn• Interacts with sales groups and sales support teams (e.g., Solutions, Operations, etc.) to gather, share, evaluate and act on sales leadsn• Collects essential data elements to complete sales documents (e.g., logistics services questionnaires, target account strategies, etc.), develop sales opportunities and obtain sales management approvaln• Collaborates with the Supply Chain Solutions contracts group to create customer agreement presentations and reviewsn• Presents business agreements to key decision makers to review business terms and conditions, verify customer understanding, and confirm customer expectationsn• Negotiates customer contracts to position contractual language, negotiate issues/gaps and sign new contractsnPreferencesn• Demonstrates knowledge of UPS’s products, services and customer facing technology solutions across multiple business units; develops strategies for cross-portfolio selling opportunitiesn• Knowledgeable of trends, needs and processes in the service parts logistics industry. Understanding of technician process flows related to service parts.n• Applies knowledge of the operations and markets served by multiple business units/relevant business cycles such as seasonal trends; adapts explanations of UPS’s products, services or customer facing technology solutions to varying situations and audiences/customersn• Monitors the business need to identify any changes; breaks the business down into smaller components to better prioritize where attention should be focusedn• Identifies related business needs; knowledgeable about what information to look at to make an assessment; demonstrates an understanding of the business’ long-term needs; creates solutions designed to fit current and future needsn• Considers industry and financial trends when making account decisions; understands critical aspects of business models and operating structures to provide input into decisionsn• Develops and integrates knowledge of competitors’ networks, operating models, pricing strategies, go-to-market strategies, industry trends and UPS’s capabilities to identify UPS advantages, disadvantages or vulnerabilitiesn• Integrates knowledge of competitors’ strategies, industry trends, and UPS’s capabilities to position UPS competitively; anticipates future growth opportunities and proactively coordinates with resources for account planning; anticipates future client needs; develops comprehensive implementation plans for accountsn• Demonstrates an understanding of business requirements or critical elements of a problem; identifies the impact of a problem on multiple areas of the business; recommends improvements to existing processes or programsn• Displays the ability to use negotiation techniques in less complex situations; recognizes the potential impact of negotiation proceedings on the business; gains consensus from involved partiesn• Demonstrates an understanding of customer’s business and uses this information to partner consultatively; establishes and maintains relationships with key decision makers; consistently provides successful customer solutionsn• Integrates knowledge of supply chains within customer organizations to solve complex customer problems; develops strategies to meet the customer’s supply chain needsn• Master’s Degree (or internationally comparable degree)nRequirementsn• Experience with Contract Logistics – Requiredn• Experience with Sales – Requiredn• Bachelor’s degree – RequirednAdditional Information for Internal Candidates:n• This job is a grade 06Cn• The last day to apply is eod Aug 22ndnCompensation & Benefits:nOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $87,000/year to $152,000/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.nHired applicants may be eligible for Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.nEmployee Type:nPermanentnUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.nOther Criteria:nUPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.nBasic Qualifications:nMust be a U. S. Citizen or National of the U. S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U. S. for this employer. Apply tot his job Apply To this Job