Experienced Senior Analyst/Assistant Manager, Analytics, APAC - Disney Streaming Services - Remote Work Opportunity

Introduction to The Walt Disney Company The Walt Disney Company is a global leader in the entertainment industry, with a rich history of creating beloved films, television shows, and theme park experiences. Our company is committed to innovation, creativity, and excellence, and we are always looking for talented individuals to join our team. As a global business segment, our Direct-to-Consumer (DTC) division is responsible for giving consumers around the world access to the content they need most, on the latest platforms, during a time of rapidly evolving consumer habits. About Disney+ Disney+ is the dedicated streaming home for movies and shows from Disney, Pixar, Marvel, Star Wars, National Geographic, and more. As part of Disney's Direct-to-Consumer (DTC) segment, Disney+ is available on most web-connected devices and offers ad-free programming with a variety of original full-length films, documentaries, live-action and animated series, and short-form content. Alongside exclusive access to Disney's vast library of film and TV entertainment, the service is also the exclusive streaming home for the latest releases from The Walt Disney Studios. Job Overview We are seeking an experienced Senior Analyst/Assistant Manager, Analytics, to join our Engagement and Retention Analytics team in APAC. The primary focus of this role is to analyze customer data, identify valuable insights, and collaborate with different departments to develop strategies that enhance customer experiences and keep customers engaged with the platform over the long term. The ideal candidate will have strong skills in mathematics and statistical methods used for analyzing large data sets, as well as a deep understanding of consumer behaviors related to marketing, content development, and digital experiences. Key Responsibilities Analyze customer social data to identify patterns, reveal opportunities, and create a common understanding of how people are interacting with the platform and content Produce data-based insights that help to launch significant and effective marketing programs Develop strong hypothesis, lead A/B testing, and make data-based recommendations Measure performance and report business results on a daily/weekly/monthly basis with generally relevant KPIs converted into insights and key things to do to improve efficiency Work with different members of the team to align metric definitions across all services within the business Consistently drive towards efficiency by improving and automating where possible, eliminating overt redundancy across the organization, refining metrics, and building new reports on an ad-hoc basis to support navigation Ensure quality and accuracy of predictions through thorough collaboration with colleagues to understand and refine requirements and adherence to privacy, service standards, and quantitative practices Essential Qualifications 2-6 years of relevant experience in a similar role, ideally within a digital business Bachelor's degree in a quantitative field, including Marketing, Economics, Business, Mathematics, Statistics, Data Science, Engineering, Physics, or Sociology. Advanced degree preferred Demonstrated expertise in SQL Strong understanding of Microsoft Excel, including pivot tables Key thinker with good communication and presentation skills Creative mindset with the ability to leverage data to develop analysis Excellent interpersonal skills to convey complex data findings to non-technical stakeholders Good analytical mind Results-oriented Fluent in English Preferred Qualifications Experience working with large data sets and analytics tools Knowledge of machine learning algorithms and statistical modeling techniques Experience with data visualization tools, such as Tableau or Power BI Strong understanding of consumer behavior and market trends Experience working in a fast-paced, dynamic environment Career Growth Opportunities and Learning Benefits At The Walt Disney Company, we are committed to helping our employees grow and develop in their careers. As a Senior Analyst/Assistant Manager, Analytics, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our business. You will also have access to a range of training and development programs, including workshops, conferences, and online courses, to help you stay up-to-date with the latest trends and technologies in the industry. Work Environment and Company Culture The Walt Disney Company is a dynamic and innovative company that values creativity, excellence, and teamwork. Our company culture is built on a foundation of respect, inclusivity, and diversity, and we are committed to creating a work environment that is welcoming and supportive to all employees. As a remote worker, you will be part of a global team that is passionate about delivering high-quality products and services to our customers. Compensation, Perks, and Benefits We offer a competitive salary and benefits package, including health insurance, retirement savings, and paid time off. You will also have access to a range of perks and discounts, including free or discounted access to our theme parks, resorts, and products. Conclusion If you are a motivated and talented individual who is passionate about analytics and consumer behavior, we encourage you to apply for this exciting opportunity. As a Senior Analyst/Assistant Manager, Analytics, you will play a key role in helping us to develop and implement effective marketing strategies that drive engagement and retention on our platform. Don't hesitate to apply - we can't wait to hear from you! How to Apply To apply for this role, please submit your application, including your resume and a cover letter, through our website. We look forward to reviewing your application and discussing this opportunity further with you. Apply To This Job Apply for this job