Director of Artificial Intelligence Engineering - Leading AI Strategy and Team Growth at Sprout Social

Transforming Social Media Management with AI Expertise Sprout Social, a pioneering force in the social media management landscape, is on a mission to empower businesses worldwide to harness the immense power of social media. With a robust platform that processes over one billion social messages daily, serving over 30,000 brands, Sprout is at the forefront of innovation. We're seeking a visionary Director of Artificial Intelligence Engineering to spearhead our AI strategy, driving the integration of AI across our product suite to unlock new levels of efficiency, creativity, and business impact for our customers. About Sprout Social and the Role Sprout Social is more than just a social media management platform; it's a catalyst for businesses to connect authentically with their customers and make informed strategic decisions. Our comprehensive suite of solutions includes publishing and engagement functionality, customer care, influencer marketing, and business intelligence. As we continue to weave AI intuitively throughout our products, the Director of Artificial Intelligence Engineering will play a pivotal role in shaping our AI roadmap, leading high-performing teams of data scientists and engineers, and collaborating with cross-functional teams to deliver world-class products. Key Responsibilities Lead the AI leadership team in building and executing our platform-wide AI strategy, focusing on delivering quality results and driving the architecture, design, and roadmap of AI/ML products. Steer the engineering team responsible for foundational AI/ML products used across our entire product suite and customer base, ensuring scalability, reliability, and distributed AI product development. Partner with the VP, Engineering, and other leaders to chart the strategic growth of the AI team, defining new teams, and steering architecture and product direction. Guide the team through complex product and technical roadmaps, aligning with product management and design to support strategy execution. Foster a culture of growth and development within the team through effective feedback, coaching, and career development. Essential Qualifications 7+ years of experience in developing and supporting AI products in a production environment. 5+ years of experience managing and leading data science teams. Technical expertise in modern AI technologies, designing, implementing, and maintaining AI models and platforms. Preferred Qualifications Demonstrated experience in developing and scaling high-performance teams through hiring and coaching engineering leaders, data scientists, and ML engineers. Experience aligning a team's focus and vision towards impactful work across a complex product suite for a diverse, global customer base. Track record of influencing and aligning stakeholders across different functions to drive successful outcomes. Experience with enterprise-level distributed applications using Python, Java, distributed queuing systems, etc. Experience developing systems to deploy, manage, and serve machine learning models at scale. Familiarity with generative AI, including open-source and third-party solutions like OpenAI. Skills and Competencies The ideal candidate will possess a unique blend of technical expertise, leadership acumen, and collaborative spirit. Key skills include: Strong technical background in AI and ML. Proven leadership and team management skills. Excellent communication and stakeholder management abilities. Strategic thinking and problem-solving. Adaptability and a growth mindset. Career Growth Opportunities and Learning Benefits At Sprout Social, we're committed to the growth and development of our team members. As a Director of Artificial Intelligence Engineering, you'll have the opportunity to: Develop your leadership skills through our comprehensive leadership development programs. Stay at the forefront of AI and ML advancements through ongoing education and training. Collaborate with cross-functional teams to drive innovation and solve complex problems. Shape the future of social media management through AI-driven solutions. Work Environment and Company Culture Sprout Social prides itself on a culture that values collaboration, innovation, and work-life balance. We offer: A flexible work environment with options for remote work or working from our state-of-the-art offices in Chicago and Seattle. A comprehensive benefits program that includes insurance options, flexible paid time off, wellness initiatives, and ongoing education opportunities. A corporate social responsibility program driven by team member involvement and passion. Compensation and Benefits Our compensation package is designed to attract and retain top talent. For this role, the base pay ranges are: Zone 1: $280,000 to $300,000 USD annually. Zone 2: $260,000 to $285,000 USD annually. In addition to base pay, our total rewards package includes: Restricted stock units (RSUs) under our equity plan. Comprehensive insurance coverage. 401(k) plan with company match. Flexible paid time off and holidays. Why Join Us? At Sprout Social, we're not just building a product; we're transforming the way businesses interact with their customers through social media. As a Director of Artificial Intelligence Engineering, you'll be at the helm of our AI strategy, leading teams to deliver innovative solutions that drive business growth and customer satisfaction. If you're passionate about AI, leadership, and making a meaningful impact, we encourage you to apply and join our journey. We Encourage You to Apply! Even if you feel you're not a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team. Apply for this job