Experienced Scrum Master for ServiceNow Platform - Agile Methodologies Expert Needed (US Citizen Only)
Posted 2025-10-26
Remote, USA
Full Time
Immediate Start
Transforming the Future of ServiceNow with Agile Excellence We're on a mission to revolutionize the way our ServiceNow Platform Scrum Team operates, and we're seeking a seasoned Scrum Master to lead the charge. As a pioneer in the industry, our company is committed to harnessing the power of agile methodologies to drive efficiency, effectiveness, and innovation. If you're a US citizen with a passion for Scrum, a knack for problem-solving, and exceptional communication skills, we invite you to join our dynamic team as a remote Scrum Master. About Our Company and the Role Our organization is at the forefront of leveraging ServiceNow's capabilities to streamline processes and enhance customer experiences. As a key member of our team, you'll be responsible for guiding our ServiceNow Platform Scrum Team with expertise and finesse, ensuring seamless execution of agile principles. This is a unique opportunity to make a lasting impact on our organization's success while working in a collaborative, fast-paced environment. Key Responsibilities Lead our ServiceNow Scrum Team with a deep understanding of agile methodologies, fostering a culture of efficiency, effectiveness, and continuous improvement. Facilitate all Scrum events, including daily stand-up meetings, sprint reviews, grooming, and retrospectives, to ensure smooth project execution and team alignment. Collaborate closely with the development team to plan and execute sprints, driving project goals and objectives. Identify and address any issues that arise during the development process, utilizing your expertise in problem-solving and troubleshooting. Communicate effectively with team members and stakeholders, ensuring transparency and clarity throughout the project lifecycle. Provide leadership and guidance to the development team, empowering them to deliver high-quality results. Work in tandem with product owners, program or project managers to communicate delivery timelines and escalate any key risks or issues that may impact Scrum effectiveness. Leverage your knowledge of the Now Platform and its applications to interpret and validate technical specifications and designs. Oversee the overall release process to production, ensuring a smooth transition and minimal downtime. Collaborate with our core platform team during upgrades, ensuring seamless integration and minimal disruption. Qualifications and Skills Essential Qualifications Bachelor's degree in Computer Science or a related field, or equivalent professional experience. 3+ years of professional experience in software management or project management, with a proven track record of success. Excellent knowledge of ServiceNow's products, features, and capabilities. Expert knowledge of agile methodologies, testing, and QA best practices. Proven analytical and problem-solving skills, with the ability to resolve technical issues using native capabilities and minimizing customizations. Excellent communication skills, with the ability to work effectively with business partners and stakeholders. Preferred Qualifications Certified Scrum Master (CSM) or equivalent certification. ITIL certification. PMP certification. 1+ year of experience with Scrum. What We Offer As a valued member of our team, you'll enjoy a comprehensive benefits package, including: 401(k) and 401(k) matching. Dental and health insurance. A competitive hourly rate of $45-$50. A dynamic, remote work environment with a flexible schedule (Monday to Friday). Career Growth and Development At our organization, we're committed to helping our team members grow and develop their skills. As a Scrum Master, you'll have opportunities to: Enhance your knowledge of ServiceNow and agile methodologies. Develop your leadership and communication skills. Collaborate with cross-functional teams to drive business outcomes. Stay up-to-date with industry trends and best practices. Our Culture and Work Environment We're a team of innovators and problem-solvers who are passionate about delivering exceptional results. Our remote work environment is designed to foster collaboration, creativity, and productivity. As a Scrum Master, you'll be an integral part of our team, working closely with stakeholders to drive project success. Join Our Team If you're a motivated and experienced Scrum Master looking for a new challenge, we encourage you to apply for this exciting opportunity. As a US citizen, you'll be joining a team that's committed to making a difference in the world of ServiceNow. With a competitive compensation package, opportunities for growth and development, and a dynamic work environment, we have everything you need to succeed. Don't miss this chance to transform the future of ServiceNow with agile excellence. Apply now to join our team as a Scrum Master! Apply for this job