Aetna Customer Support Remote Jobs

[ad_1] Job Description Welcome to Aetna, a leading name in the healthcare industry dedicated to providing innovative and comprehensive health solutions. At Aetna, we believe in creating a healthier world by delivering quality care and fostering a collaborative and inclusive work environment. As a Customer Support Representative in our Remote division, you will be an integral part of our commitment to excellent customer service and support. Position: Customer Support Representative - Remote Other Jobs You May Be Interested In Remote Data Entry, No Experience, $40/hr, Part-TimeVirtual Assistant, $45/hr, Remote, No Experience, Night JobEntry-Level Remote Data Entry, $50/hr, Evening JobCustomer Support, No Degree, $40/hr, Remote, Weekend JobRemote Phone Job, $42/hr, Part-Time, College Student FriendlyVirtual Assistant, $40/hr, Remote, No Degree, Night JobPart-Time Data Entry, $45/hr, Remote, College Student FriendlyRemote Moderator, No Degree, $50/hr, Evening, Weekend JobRemote Customer Support, $42/hr, Night Job, No ExperienceLive Chat Support, $40/hr, Remote, Entry Level, Part-TimeVirtual Assistant, Remote, $42/hr, Weekend, No ExperienceRemote Data Entry, $45/hr, No Degree, Night ShiftPart-Time Customer Support, $40/hr, Remote, College StudentRemote Live Chat, $50/hr, Part-Time, Evening/Night JobEntry Level Phone Job, $42/hr, Remote, No Degree RequiredWeekend Data Entry, $45/hr, Remote, No ExperienceRemote Virtual Assistant, $40/hr, Evening, Part-Time JobRemote Moderator, $42/hr, Part-Time, Weekend, No DegreeData Entry, $45/hr, Remote, Night Shift, College Student JobPhone Support, Remote, $50/hr, No Experience, Part-TimeVirtual Assistant, No Experience, $42/hr, Remote, WeekendRemote Customer Support, $45/hr, Part-Time, College StudentData Entry, Remote, $40/hr, Night Shift, No DegreeEvening Virtual Assistant, Remote, $45/hr, No ExperienceWeekend Customer Support, $42/hr, Remote, College StudentRemote Data Entry, $50/hr, No Experience, Evening/Night JobRemote Live Chat, $40/hr, Part-Time, No Degree RequiredVirtual Assistant, $42/hr, Remote, Weekend, Entry LevelRemote Phone Support, $45/hr, Evening, No Experience RequiredData Entry, No Experience, $50/hr, Remote, College StudentRemote Moderator, $40/hr, Weekend, No Degree, Part-TimeLive Chat Support, Remote, $42/hr, Night Shift, College StudentPhone Job, $50/hr, Remote, No Degree, Part-Time, WeekendData Entry, $45/hr, Remote, Evening, No Experience RequiredVirtual Assistant, No Experience, $42/hr, Remote, Part-TimeRemote Customer Support, $50/hr, Night Shift, No DegreeRemote Data Entry, $40/hr, College Student Friendly, Part-TimeLive Chat Support, $42/hr, Weekend, Remote, No DegreeVirtual Assistant, Remote, $45/hr, Evening, No ExperienceRemote Phone Job, $50/hr, College Student, Night ShiftRemote Moderator, $42/hr, Weekend, No Experience RequiredData Entry, No Degree, $45/hr, Part-Time, Remote JobCustomer Support, $50/hr, Remote, Evening/Night Job, No DegreeVirtual Assistant, $42/hr, Remote, Weekend, No DegreeRemote Live Chat, $45/hr, College Student, No ExperienceRemote Data Entry, $40/hr, Part-Time, No Degree RequiredPhone Support, $50/hr, Weekend, Remote, No ExperienceVirtual Assistant, $42/hr, Evening, Remote, No DegreeRemote Customer Support, $45/hr, No Experience, Part-TimeData Entry, $50/hr, Night Job, No Degree, RemoteRemote Moderator, $40/hr, College Student Friendly, Part-TimeVirtual Assistant, Remote, $42/hr, Weekend, No ExperienceRemote Phone Job, $45/hr, Part-Time, No Degree RequiredCustomer Support, $50/hr, Night Job, Remote, No ExperienceData Entry, Remote, $42/hr, Evening Job, No DegreeLive Chat Support, $45/hr, Weekend, Remote, College StudentVirtual Assistant, Remote, $50/hr, Part-Time, Night ShiftData Entry, $40/hr, No Experience, Remote, Weekend JobRemote Phone Job, $45/hr, No Degree, College Student FriendlyCustomer Support, $42/hr, Remote, Evening, No ExperienceVirtual Assistant, $50/hr, Weekend, No Degree, Remote Job Responsibilities: Provide Exceptional Customer Service: Respond to customer inquiries, troubleshoot issues, and resolve concerns promptly and courteously. Remote Assistance: Engage with customers remotely to assist in navigating our products and services, ensuring a seamless experience. Knowledgeable Guidance: Stay updated on Aetna products, services, and policies to provide accurate information and guidance to customers. Problem Resolution: Effectively address and resolve customer complaints, escalating issues when necessary to ensure swift resolution. Documentation: Maintain detailed and accurate records of customer interactions, feedback, and resolutions. Required Skills: Communication Skills: Exceptional verbal and written communication skills to articulate information clearly and professionally. Empathy: Ability to understand and empathize with customer needs, demonstrating a genuine commitment to customer satisfaction. Technical Proficiency: Comfortable using remote communication tools, navigating computer systems, and troubleshooting basic technical issues. Problem-Solving: Strong analytical and problem-solving skills to address customer concerns effectively. Adaptability: Ability to adapt to a dynamic work environment and embrace change positively. Qualifications: Previous experience in customer support or a related field is preferred. High school diploma or equivalent; college degree is a plus. Availability to work flexible hours, including evenings and weekends as needed. Commitment to delivering outstanding customer service and exceeding performance targets. How to Apply: If you are passionate about making a difference in people lives and possess the skills outlined above, we invite you to join our team at Aetna. Please submit your resume and a cover letter detailing your relevant experience to us. Join us at Aetna, where your dedication to customer support will contribute to building a healthier and happier community. Aetna is an equal opportunity employer and welcomes applicants from all backgrounds to apply.' 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