Housing Options Assistant ID-1749 – Amazon Store

[ad_1] JOB TITLE Housing Options AssistantPOST NUMBER 013257WEEKLY WORKING HOURS 37SALARY RANGE £29,093 to £31,586 pa pro rata for hours workedTYPE OF CONTRACT Fixed term to 31 March 2026LOCATION StevenageABOUT THE ROLEThis is an opportunity to join the busy Housing Options Team. The role of a Housing Options Assistant involves carrying out initial assessments and triage of new applications, being the first port of call for all approaches into the service and providing customers with in depth housing advice with a strong focus on preventing homelessness. A DBS check and a Values Based Interview will be carried out for this post Other Jobs You May Be Interested In Remote Data Entry, No Experience, $40/hr, Part-TimeVirtual Assistant, $45/hr, Remote, No Experience, Night JobEntry-Level Remote Data Entry, $50/hr, Evening JobCustomer Support, No Degree, $40/hr, Remote, Weekend JobRemote Phone Job, $42/hr, Part-Time, College Student FriendlyVirtual Assistant, $40/hr, Remote, No Degree, Night JobPart-Time Data Entry, $45/hr, Remote, College Student FriendlyRemote Moderator, No Degree, $50/hr, Evening, Weekend JobRemote Customer Support, $42/hr, Night Job, No ExperienceLive Chat Support, $40/hr, Remote, Entry Level, Part-TimeVirtual Assistant, Remote, $42/hr, Weekend, No ExperienceRemote Data Entry, $45/hr, No Degree, Night ShiftPart-Time Customer Support, $40/hr, Remote, College StudentRemote Live Chat, $50/hr, Part-Time, Evening/Night JobEntry Level Phone Job, $42/hr, Remote, No Degree RequiredWeekend Data Entry, $45/hr, Remote, No ExperienceRemote Virtual Assistant, $40/hr, Evening, Part-Time JobRemote Moderator, $42/hr, Part-Time, Weekend, No DegreeData Entry, $45/hr, Remote, Night Shift, College Student JobPhone Support, Remote, $50/hr, No Experience, Part-TimeVirtual Assistant, No Experience, $42/hr, Remote, WeekendRemote Customer Support, $45/hr, Part-Time, College StudentData Entry, Remote, $40/hr, Night Shift, No DegreeEvening Virtual Assistant, Remote, $45/hr, No ExperienceWeekend Customer Support, $42/hr, Remote, College Student ABOUT YOUThe successful candidate will have The ability to work on your own initiative and flexibility in dealing with varying workloads. Ability to manage demand for housing by dealing with customer expectations while offering advice and assistance and housing options, delivering the most appropriate resolution to their housing need, preventing homelessness wherever possible. You will have effective communication and negotiation skills who can engage with customers in a demanding environment in order to find solutions. OUR BENEFITS Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants Flexible working: available upon request, subject to operational requirements. Part time and Job share opportunism - all our full-time vacancies are open to job share unless otherwise stated. A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. 25 days holiday rising to 31 days (depending on Local Government service) An extensive range of learning and development opportunities Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues Season ticket loans and discounts for public transport Cycle to Work scheme Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) Discounted Health and Fitness membership Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. HOW TO APPLYFor an informal discussion about this role please contactName Carmel TraynorJob Title Review OfficerPhone Number 01438 242242Email housing.options_SBC@stevenage.gov.ukClosing date for receipt of applications: Sunday 8 June 2025Interviews will be held week commencing: Monday 16 June 2025Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing dateStevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults BoardStevenage Borough Council is committed to Equal Opportunities for All. [ad_2] apply to this job