Experienced Remote Business Analyst – Data Optimization and Visualization Expert for SaaS/Fintech Products

Introduction to Token Metrics Token Metrics is a pioneering force in the SaaS and Fintech industries, driven by a culture of excellence, collaboration, and innovation. Our mission is to harness the power of data to drive business success, and we are now seeking a highly skilled Business Analyst to join our team. As a remote position, you will have the flexibility to work from anywhere, leveraging your exceptional analytical skills to optimize data, create interactive visualizations, and provide actionable insights that inform our business strategy. Job Overview We are looking for a talented Business Analyst with a strong background in analytics, preferably in the SaaS or Fintech sectors. The ideal candidate will have a unique blend of technical, business, and creative skills, with the ability to communicate complex data insights effectively to both technical and non-technical stakeholders. As a Business Analyst at Token Metrics, you will play a critical role in driving business growth, improving product performance, and enhancing customer experience through data-driven decision-making. Key Responsibilities Apply your expertise in data analysis to understand user behavior and interactions with our core products, identifying areas for improvement and opportunities for growth. Design and conduct experiments, evaluating their effectiveness through relevant KPIs and conducting user experience testing to assess product usability. Develop and maintain dashboards to monitor KPIs across various verticals, including content, marketing, sales, revenue, and management. Perform exploratory analysis to understand user behavior, identify root causes of changes in data trends, and propose enhancements to products and processes. Define key metrics for product performance and identify areas for improvement, working collaboratively with cross-functional teams to implement data-driven solutions. Requirements and Qualifications To be successful in this role, you will need: At least 4+ years of experience in an analytics role, preferably in the SaaS or Fintech industries. A strong foundation in SQL, BigQuery, Python/R, MS Excel, and data infrastructure. Experience with web analytics tools such as Mixpanel and Google Analytics. A degree in Engineering, Mathematics, or Science. Excellent verbal and written communication skills, with the ability to effectively communicate complex data insights to both technical and non-technical stakeholders. A creative and strategic thinker, with innovative problem-solving skills, a highly organized approach, and the ability to handle multiple simultaneous tasks, prioritize, and meet tight deadlines. A self-starter with a 'get-stuff-done' attitude, willing to dive into the details and drive results. Preferred Qualifications While not essential, the following skills and experience will be highly valued: Experience with data visualization tools and techniques. Knowledge of machine learning algorithms and statistical modeling. Familiarity with Agile development methodologies and version control systems such as Git. Experience working with remote teams and collaborating with stakeholders across different time zones. Skills and Competencies To excel in this role, you will need to demonstrate: Strong analytical and problem-solving skills, with the ability to think critically and creatively. Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels. A strong understanding of business operations and the ability to drive business growth through data-driven decision-making. Proficiency in a range of technical tools and technologies, including data analysis software, programming languages, and data visualization tools. A collaborative and adaptable approach, with the ability to work effectively in a fast-paced, dynamic environment. Career Growth and Learning Opportunities At Token Metrics, we are committed to supporting the growth and development of our team members. As a Business Analyst, you will have access to a range of training and development opportunities, including: Professional development courses and certifications in data analysis, visualization, and related fields. Mentorship and coaching from experienced professionals in the industry. Opportunities to work on high-impact projects and collaborate with cross-functional teams. A culture of continuous learning and innovation, with a focus on staying up-to-date with the latest trends and technologies in the industry. Work Environment and Company Culture At Token Metrics, we pride ourselves on our collaborative, dynamic, and inclusive work environment. As a remote team, we are committed to fostering a sense of community and connection among our team members, with regular virtual meetings, social events, and team-building activities. We offer a range of benefits and perks, including: Competitive salary and benefits package. Flexible working hours and remote work arrangements. Opportunities for professional growth and development. A culture of recognition and reward for outstanding performance. Compensation and Benefits We offer a competitive salary and benefits package, including comprehensive health insurance, retirement savings plans, and paid time off. We also provide a range of perks and benefits, including flexible working hours, remote work arrangements, and opportunities for professional growth and development. Conclusion If you are a motivated and talented Business Analyst looking for a new challenge, we encourage you to apply for this exciting opportunity. With a strong foundation in data analysis, a creative and strategic approach, and excellent communication skills, you will be well-positioned to drive business growth, improve product performance, and enhance customer experience at Token Metrics. Don't miss out on this opportunity to join a dynamic and innovative team and take your career to the next level. Apply now! Apply for this job