Services Sales Lead – Amazon Store

[ad_1] Other Jobs To Apply No other job posts for this day. Are you a dynamic communicator who thrives on building trust with executive stakeholders? Do you excel at shaping implementation strategies and closing complex service agreements in a fast-moving SaaS environment? Are you excited to drive innovation in enterprise service delivery for the investment management industry? If so, we invite you to be a part of our innovative team. As a Services Sales Lead on Ridgeline’s Customer Experience (CX) team, you will be responsible for driving the services component of our sales process, helping scope, price, and position implementation strategies that align with our customers’ goals and Ridgeline’s vision. You’ll work closely with Business Development, Product, and Alliances to deliver seamless transitions from sales to implementation. In this pivotal role, you will shape discovery sessions, influence strategic deals, and champion our value-driven deployment methodology. You'll leverage cutting-edge technologies—including AI tools like ChatGPT—to enhance customer interactions and optimize services delivery. What will you do? Understand competitive positioning and customer requirements to articulate the value of Ridgeline’s deployment methodology and CX serviceCollaborate with Solutions Consultants and Sales teams to support deal closure by solving strategic implementation challengesAct as a strategic advocate for Ridgeline’s Customer Experience offerings throughout the sales and post-sale lifecyclePartner with legal, finance, and product teams to ensure accurate scoping, pricing, and service delivery commitmentsDeliver Customer Experience presentations and facilitate engagement sessions with prospective clientsCommunicate technical and functional aspects of Ridgeline’s services—including integrations and data migrations—throughout the sales cycleScope project requirements and timelines during discovery sessions, pricing implementations to ensure alignment with services margin goalsPropose tailored implementation timelines and resource plans in partnership with Sales and AllianceCoordinate with partner firms when third-party services are required to support implementationCollaborate with Customer Success to support upsell opportunities for services and outsourced operational offeringsContribute to RFIs, RFPs, and RFQs with service-specific responsesNegotiate and finalize services agreements, including Statements of Work and contractual termsEnsure smooth handoff to Consulting teams by supporting staffing, planning, and knowledge transfer activities Maintain accurate forecasting and pipeline visibility for service delivery capacitySupport service-related events, including Ridgeline’s annual customer conferenceContribute to the development and implementation of processes to improve cross-functional collaboration and services sales efficiencyDesired Skills And Experience7+ years of experience in business development, services sales, or a related role in financial services or asset management5+ years of executive-level relationship management and sales experienceStrong track record negotiating service contracts and Statements of WorkDemonstrated experience presenting SaaS solutions to both technical and business audiencesFamiliarity with consultative and value-based selling methodologiesStrong industry acumen in asset management or financial servicesExcellent interpersonal, presentation, and communication skillsProven ability to collaborate across internal teams and external partnersSelf-starter with strong time management and organizational skillsAbility to travel up to 50%BonusKnowledge of Agile methodologies and software development lifecycleFamiliarity with cloud platforms like AWS, serverless architecture, and APIsInsight into asset management trends and the competitive landscapeAbout RidgelineRidgeline is the industry cloud platform for investment management. It was founded by visionary tech entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday) to apply his successful formula of solving operational business challenges with bold innovation and human connectivity to the unique needs of the investment management industry. Ridgeline started with a clean sheet of paper and a deep bench of experts bound by a set of core values and motivated to revolutionize an industry underserved by its current tech offerings. We are building a new, modern platform in the public cloud, purpose-built for the investment management industry and we are prioritizing security, agility, and usability to empower business like never before. With a growing campus in Reno and offices in New York, Lake Tahoe, and the Bay Area, Ridgeline is proud to have built a fast-growing, people-first company that has been recognized by Fast Company as a “Best Workplace for Innovators,” by The Software Report as a “Top 100 Software Company,” and by Forbes as one of “America’s Best Startup Employers.”Compensation And BenefitsThe cash compensation amount for this role is targeted at $162,500 - $193,750 OTE. Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above. As an employee at Ridgeline, you’ll have many opportunities for advancement in your career and can make a true impact on the product. In addition to the base salary, 100% of Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our Careers page for a more comprehensive overview of our perks and benefits. [ad_2] apply to this job