ENERGY SERVICES DATA ENTRY CLERK - REMOTE | WFH - FULL-TIME POSITION WITH MAKING OPPORTUNITY COUNT (MOC), A NON-PROFIT HUMAN SERVICES AGENCY

Join the Team at Making Opportunity Count: Where Passion Meets Purpose Welcome to Making Opportunity Count (MOC), a dynamic non-profit human services agency dedicated to fostering positive change in the lives of individuals and families in Fitchburg, MA. Our organization is built on a foundation of compassion, empathy, and a shared passion for making a lasting impact. As a valued member of our team, you will play a crucial role in supporting our Energy Services Programs and contributing to our mission of enhancing community growth and promoting holistic well-being. Position Overview: ENERGY SERVICES DATA ENTRY CLERK - REMOTE | WFH We are seeking a highly organized and detail-oriented Data Entry Clerk to join our team remotely. As a Data Entry Clerk, you will be responsible for maintaining accurate and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This is a fantastic opportunity to work with a dedicated team, make a meaningful difference in the community, and enjoy a range of fantastic benefits. Key Responsibilities: Data Entry and Record-Keeping: Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline. Email and Document Management: Monitor emails, log documents, and communications in the Monday.com platform upon receipt. Database Management: Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc. File Organization and Maintenance: Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements. Collaboration and Communication: Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services. Administrative Support: Assist with various clerical duties, such as filing, mailings, phone coverage, etc. Remote Work and Availability: Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed. Training and Development: Attend all required staff meetings, supervision, training, and contractual meetings, and participate in mandatory agency training and other relevant professional development activities. Confidentiality and Data Security: Ensure strict confidentiality is maintained in all aspects of the role. Requirements and Qualifications: To be successful in this role, you will need: Education and Experience: Associate degree or equivalent professional experience. Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes. Additional Qualifications: Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education. Language Skills: Bilingual in Spanish preferred. Skills and Competencies: To excel in this role, you will need: Attention to Detail: High level of accuracy and attention to detail in data entry and record-keeping. Organizational Skills: Ability to maintain organized digital and paper files, and prioritize tasks effectively. Communication Skills: Excellent communication and collaboration skills, with the ability to work effectively with program staff and other stakeholders. Technical Skills: Proficiency in database management systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc. Time Management: Ability to manage time effectively, prioritize tasks, and meet deadlines. Career Growth Opportunities and Learning Benefits: At Making Opportunity Count, we are committed to supporting the growth and development of our team members. As a Data Entry Clerk, you will have access to: Training and Development: Mandatory agency training and other relevant professional development activities. Mentorship and Support: Ongoing supervision and support from experienced team members. Career Advancement: Opportunities for career advancement and professional growth within the organization. Work Environment and Company Culture: At MOC, we pride ourselves on a dynamic and supportive work environment that values: Collaboration and Teamwork: A culture of collaboration and teamwork, where everyone is valued and respected. Innovation and Creativity: A willingness to innovate and try new approaches to achieve our mission. Diversity and Inclusion: A commitment to diversity, equity, and inclusion, and a welcoming environment for all team members. Compensation, Perks, and Benefits: We offer a comprehensive compensation package, including: Competitive Salary: A competitive salary range for this role. Health and Wellness: Health, Dental, FSA, and Vision Insurance, as well as a range of wellness programs. Paid Time Off: Generous paid time off to relax and recharge. Flexible Work Arrangements: Hybrid work opportunities and flexible work arrangements to suit your lifestyle. Student Loan Forgiveness: Student loan forgiveness programs to help ease your student loan burden. Tuition remission programs to support your ongoing education and development. Employer-Sponsored Retirement: Employer-sponsored retirement plan contributions to secure your future. Pet Insurance: Pet insurance to ensure your furry friends receive the best care. Employee Discounts: Exclusive discounts and perks to support your well-being and lifestyle. Conclusion: If you are a motivated and detail-oriented individual with a passion for making a difference, we encourage you to apply for this exciting opportunity as a Data Entry Clerk with Making Opportunity Count. As a valued member of our team, you will play a crucial role in supporting our Energy Services Programs and contributing to our mission of enhancing community growth and promoting holistic well-being. We look forward to hearing from you! Apply To This Job Apply for this job