Customer Support Representative - Hybrid

[ad_1] At Kelly®, we're passionate about helping you find a job that works for you. How about this one? We're seeking an Account Services Representative to work at a premier client in San Antonio, Texas. With us, it's all about finding the job that's just right. Salary/Pay Rate/Compensation: $23/hr Location/Schedule: Hybrid position San Antonio, TX, 8am - 5pm *This position requires some time in the office in San Antonio, TX.*Why you should apply to be an Account Services Representative:+ Opportunity to work in a hybrid environment + Gain experience working with industry-leading ERP systems and MS Office applications + Join a dedicated team with a strong focus on customer satisfaction and collaborative successWhat's a typical day as an Account Services Representative? You'll be:+ Processing multiple daily order entry and billing transactions with an extremely high level of detail + Resolving issues and maintaining customer accounts + Communicating directly with the sales force, internal departments, and clients to resolve issues related to orders, billings, accounts receivable, and returnsThis job might be an outstanding fit if you:+ Have experience working with an ERP system (Oracle) and are proficient in MS Office Excel and Outlook + Hold a high school diploma or equivalent; an Associate's Degree or equivalent work experience is preferred + Possess a valid driver's license and a good driving record + Have 2+ years of customer or account management experience + Demonstrate knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction + Exhibit strong problem-solving, communication, organizational, customer service, follow-up, and phone skills + Show accuracy in data entry and report generation + Preferably have knowledge of the medical implant industry and hospital customer base + Are willing to work beyond standard hours, as needed to support business needs + Thrive in a team environment and are dedicated, goal-oriented, and self-directedWhat happens nextOnce you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be an Account Services Representative today! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly ® . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About KellyWork changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U. S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. [ad_2] apply to this job