IT Specialist

About CyberCube:The market leader in digital analytics with the mission of delivering the world’s leading cyber risk analytics on one of the most critical risks of today and the future. Exceptionally well-funded startup that has raised over $100MM from top-tier investors. Used by 75% of the top 40 US and European cyber insurance carriers & surpassing 100 clients in 2023 with a >99% retention rate. CyberCube and its products consistently earn industry recognition , including awards like Forbes America's Best Startup Employers 2025 and Cyber Risk Solution of the Year in 2025. Senior leadership is committed to attracting, developing, and exciting exceptional people from diverse backgrounds and enabling them to work collaboratively across disciplines to do the best work of their careers. At CyberCube, we drive ownership for excellence ✅, empowering our team to take initiative, deliver results, and continually raise the bar. Named on Forbes’ America’s Best Startup Employers list three years in a row (2021, 2022, 2023)! ️Learn what it’s like to be part of CyberCube’s mission: Watch this leadership team interview! We're looking for an IT Specialist passionate about systems, security, and helping others do their best work. As a member of the internal IT team, you’ll support employees across multiple regions, improve IT systems and processes, and help keep our endpoints, identity management, and compliance posture sharp. We value team members who are curious about how AI can improve the way they work—whether through automation, troubleshooting, documentation, or process improvements. In this role, you’ll explore and apply AI tools where helpful, and we assess AI skills as part of our hiring process. then add something similar for engineering manageKey Responsibilities:Support onboarding/offboarding and day-to-day IT needs across EE and UKContribute to IT documentation, automation, and process improvementsManage and secure endpoints using Jamf, Intune, or similar MDM toolsAdminister OktaHelp ensure compliance with SOC 2, ISO 27001, and related frameworksAssist with vendor evaluations, renewals, and tool integrationsCollaborate with HR, Legal, DevSecOps, and others on cross-functional needsRequired:1-3 years of experience in IT support, helpdesk, or systems rolesProven ability to learn quickly and operate independentlyStrong troubleshooting, communication, and documentation skillsExperience with Okta and SSO/SCIMFamiliarity with endpoint protection and device management (e.g. Jamf, Intune, Kandji)Interest in security, compliance, and scalable IT processesBonus (Nice-to-Have):Exposure to frameworks like SOC 2, ISO 27001Experience with tools like Jira Service Management or VantaFamiliarity with scripting, automation, or SaaS integrationsExperience with incident response plans and related incident alert configurations (EDR/SIEM)Why You’ll Love It HerePlay an instrumental role in reshaping one of the oldest industries in the worldCompetitive salary and meaningful early-stage equityCompany-paid learning and development assistanceFlexible working hours and the option to work from home when necessaryCompany supported mentorship programGrow in a collaborative, respectful, and empathetic cultureCyberCube Analytics, Inc. is an equal opportunity employer. We don’t tolerate discrimination against age, gender, gender identity, gender expression, sexual orientation, race, color, nationality, ethnicity, religion, disability, veteran status, protected genetic information or political affiliation. Apply to this Job