Clinical Activation Specialist - Clear Aligner Solutions - Boston, MA - Driving Dental Innovation and Customer Experience

Join the Eon Dental Team: Revolutionizing Clear Aligner Technology and Dental Care Eon Dental is a dynamic and fast-growing medical devices and tech company dedicated to transforming the clear aligner and dental services industry. With a team of over 400 talented colleagues, we are committed to delivering exceptional value to dentists and orthodontists worldwide through our superior quality products, innovative solutions, and outstanding customer support. Our company culture is built on synergy, talent, and a passion for excellence, making us an exciting place to work and grow your career. About the Role: Clinical Activation Specialist We are seeking a highly skilled and experienced Clinical Activation Specialist to join our team in Boston, MA. As a Clinical Activation Specialist, you will play a critical role in driving clear aligner utilization by providing online and field-based clinical support to dental professionals. You will work closely with our sales team to ensure the optimal dental practice environment and workflows are in place for successful adoption and implementation of our aligner solutions. This role combines in-practice expertise and experience in a field-based role with in-depth clinical knowledge to educate and assist dental practices, ensuring optimal product usage, troubleshooting, and customer satisfaction. Key Responsibilities: Clinical Support and Education: Provide clinical support and education to dental professionals on the use of clear aligners, including product demonstrations, presentations, and hands-on training. Customer Relationship Building: Build and maintain strong, long-term relationships with clients, serving as a trusted advisor on both sales and clinical aspects of clear aligners. Troubleshooting and Problem-Solving: Assist dental professionals in troubleshooting any issues or concerns related to clear aligner products, offering practical solutions and guidance. Clinical Training and Development: Develop targeted training content and programs to address key challenges within the dental practice environment. Market Insights and Feedback: Gather customer feedback in the field and relay insights to internal teams to improve product offerings and support. Reporting and Documentation: Maintain accurate records of activities, client interactions, and clinical support efforts in CRM or other systems. Industry Representation: Represent Eon Dental at industry events, trade shows, and customer meetings, conducting on-site workshops and educational sessions. Quality and Safety: Adhere to the quality standards and safety procedures as per the company guidelines and local regulations. Requirements and Qualifications: Education: Bachelor’s degree in Dental Hygiene, Dental Technology, or a related field. Experience: 3-5 years of experience in dental practice sales or clinical support, ideally with clear aligners. Clinical Knowledge: Strong knowledge of treatment protocols and case planning preferably in clear aligners. Communication and Training Skills: Excellent communication and training skills to educate dental professionals. Travel Requirements: Ability to travel extensively to support sales teams and provide in-person clinical assistance. Certification: Certification as a Dental Hygienist or equivalent is preferred. What We Offer: At Eon Dental, we offer a dynamic and supportive work environment that fosters growth, innovation, and collaboration. Our company culture is built on the following values: Growth Opportunities: We offer great culture and growth opportunities for our employees to develop their skills and advance their careers. Customer Impact: You will have the chance to personally impact Eon’s customer experience and make a difference in the lives of dental professionals and their patients. Collaborative Teams: You will work with highly motivated and cross-functional teams to drive business results and achieve our goals. Compensation and Benefits: We offer competitive compensation and benefits packages that recognize your value and contributions to our team. Why Join Eon Dental? At Eon Dental, we are passionate about revolutionizing clear aligner technology and dental care. We believe in fostering a culture of innovation, collaboration, and customer-centricity. By joining our team, you will be part of a dynamic and fast-growing company that is making a difference in the dental industry. You will have the opportunity to work with a talented team of professionals, develop your skills, and grow your career. How to Apply: If you are a motivated and experienced clinical professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your updated CV in English to apply for this position. Apply Now We look forward to hearing from you and exploring how you can contribute to our team’s success! Apply for this job