Window Clerk/Customer Service

Company Overview: USPS is a trusted national organization delivering reliable, affordable, and universal mail services to communities across the country. As a Window Clerk / Customer Service representative, you will be the first point of contact for customers, ensuring positive experiences while supporting USPS's mission of dependable and efficient service. Role and Responsibilities: As a Window Clerk / Customer Service associate at USPS, you will handle customer transactions, provide assistance with postal services, and maintain accuracy in processing mail. Your role will directly impact customer satisfaction and operational excellence. • Assist customers with mailing services, product information, and transactions • Process sales for postage, money orders, and other USPS services • Handle cash, credit, and other payment methods accurately • Answer customer inquiries and resolve issues in a professional manner • Weigh, sort, and prepare packages and mail for processing • Maintain compliance with USPS policies and service standards Required Skills and Experience: • Strong customer service and communication skills • Ability to handle cash transactions with accuracy • Basic computer skills for processing transactions and record keeping • Attention to detail and problem-solving ability • Ability to work in a fast-paced environment Preferred Qualifications: • Previous experience in retail, cashier, or customer service roles • Knowledge of USPS products and services is a plus • Team-oriented mindset with the ability to adapt quickly Compensation and Benefits: • Competitive pay for customer service and clerical positions • Comprehensive benefits including healthcare, dental, and vision coverage • Retirement savings plans with USPS contributions • Paid time off, holidays, and sick leave • Opportunities for overtime to earn extra money About USPS: At USPS, we connect communities by delivering essential services nationwide. Our mission is built on reliability, affordability, and accessibility for everyone. We value integrity, customer focus, and teamwork, creating a workplace that fosters growth, respect, and inclusion. Join USPS and start a career where your contributions make a difference every day. Disclaimer: This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps applicants prepare for USPS job applications. USPS does not charge to apply. This role requires applicants to pass an assessment and successfully complete the multi-step hiring process. How Our Program Helps: Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee. you will gain access to tools, resources, and unlimited practice assessments. • An exclusive, step-by-step guide to the USPS hiring process • Simulated practice exams with detailed answer explanations • A webinar covering interview tips to help you succeed • A job finder tool to locate USPS roles within a 25-mile radius • Personalized support via email and chat Apply for USPS Jobs in with Confidence Do not wait to begin your USPS career as Mail Delivery, Customer Service, Administrative Roles. Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in today. Apply tot his job Apply To this Job