Customer Service – Full Time

Schedule: Monday to Friday, 8:00 am – 4:00 pm Location: On-site | Small team environment Job Type: Full-time Compensation: Competitive, based on experience About Us We are a small team passionate about what we do. We value continuous improvement, teamwork, and attention to detail. We believe in learning through experience, supporting our customers with creativity, and being honest with ourselves, our customers, and each other. What You’ll Do • Answer customer phone calls and emails regarding orders. • Process orders, returns, and exchanges. • Maintain organized and accurate records. Use digital tools such as Shipstation, Finale, Gmail, and Google Drive. • Learn details about more than 300 products. • Assist with documentation, projects, and inventory organization. • Operate basic office equipment (counting scale, label printer, inkjet printer, etc.). • Collaborate with the team in a dynamic, results-driven environment. What We’re Looking For • High school diploma or GED. • Strong communication and interpersonal skills. • High attention to detail and ability to follow written instructions. • Typing speed of at least 50 wpm. • Positive, reliable, and eager to learn new technologies. • Ability to lift 25–30 lbs and perform repetitive tasks while standing or sitting. • Valid driver’s license and reliable transportation. • Must be able to pass a background check and drug test. • Full-time availability. What We Offer • Be part of a small team where your work truly matters. • Friendly and collaborative work environment. • Opportunities for growth and continuous learning. • A culture focused on personal and professional improvement every day. If you’re a service-oriented person who enjoys solving problems and wants to grow in a positive and collaborative environment, we want to meet you! Company Overview MCARBO is a veteran-owned business that designs and manufactures American-made competition parts for firearms. Our mission is to empower superior riflemen with match-grade performance and accuracy while proudly supporting the Constitution of the United States. Job Type: Full-time Pay: $15.00 - $18.00 per hour Expected hours: No more than 40 per week Benefits: • Paid time off Work Location: In person Apply tot his job Apply To this Job