Media Performance Engineer II, Distribution

Introduction to The Walt Disney Company The Walt Disney Company is a world-renowned leader in the entertainment industry, bringing magic and wonder to audiences around the globe. Our company is built on a foundation of creativity, innovation, and excellence, with a commitment to delivering exceptional experiences that inspire and delight. As a member of our team, you will have the opportunity to be part of a dynamic and collaborative environment that values diversity, inclusivity, and growth. About Disney Entertainment & ESPN Technology Disney Entertainment & ESPN Technology (DE&ET) is a cutting-edge organization that is reimagining the future of media and entertainment. Our team is dedicated to designing and building innovative technologies that power our media, advertising, and distribution businesses. We are passionate about creating immersive and engaging experiences that bring our stories to life and connect with audiences worldwide. As a Media Performance Engineer II on our Distribution team, you will play a critical role in shaping the future of media technology and delivering exceptional playback experiences to our viewers. Job Overview We are seeking a highly skilled and motivated Media Performance Engineer II to join our Distribution team. As a key member of our team, you will be responsible for analyzing the health of our streaming products, mitigating escalations, and optimizing playback performance across our streaming services. You will work closely with cross-functional teams, including development, operations, and engineering, to ensure seamless playback experiences and drive optimal performance. This is an exciting opportunity to work on cutting-edge technology, collaborate with talented professionals, and contribute to the success of our company. Key Responsibilities Analyze the health of streaming products using internal and third-party tooling Act as first responder to internal and external delivery escalations Execute mitigation steps to limit windows of impact Curate documentation for issue tracking and impact analysis Manage distribution policies using internal tooling Support live events, high-profile content sunrises, and feature releases Qualifications Basic Qualifications 3 years of experience in streaming media, content distribution, or video technology 3 years of hands-on experience with Live Video Streaming Systems, including encoding, distribution, and playback Understanding of the live and VOD content delivery life cycle – “glass to glass” Experience in a production environment, preferably in a high-availability, large-scale setup on AWS or another public cloud Good communication and collaboration skills, with the ability to work in a team Basic quantitative, analytical, problem-solving, debugging, and decision-making skills Exposure to interfacing with OTT and mobile devices (Roku, Game Consoles, Apple TV, Android, iOS, etc.) Awareness of network-level tools; ThousandEyes, Kentik, Catchpoint Familiarity with data visualization tools; Grafana, Datadog, Kibana, Splunk Basic understanding of CDNs and their relation to network operations, transit, and peering Exposure to designing and maintaining documentation Familiarity with ticketing and tracking systems like JIRA and Confluence Exposure to working with third-party services and device manufacturers Basic understanding of technical project management Ability to contribute to independent research Analytical mindset Basic proficiency in data structures (SQL) Demonstrated ability to deliver results through ambiguity Basic knowledge of video streaming quality metrics and technical aspects affecting the viewer experience Ability to assist in identifying and resolving performance issues to optimize end-user experience Exposure to tooling used to analyze subscriber data, trends, and performance metrics Preferred Qualifications Exposure to Live and VOD Video Streaming Systems, with basic understanding of encoding, distribution, and playback through previous work experience What We Offer We offer a competitive salary range of $86,300 to $115,700 per year, depending on experience and location. In addition to a comprehensive compensation package, we provide a range of benefits, including medical, financial, and other perks. Our company is committed to supporting the growth and development of our employees, with opportunities for training, mentorship, and career advancement. Work Environment and Company Culture At The Walt Disney Company, we value diversity, inclusivity, and creativity. Our work environment is dynamic, collaborative, and supportive, with a focus on innovation and excellence. We believe in fostering a culture of respect, empathy, and open communication, where everyone feels valued and empowered to contribute their best work. As a member of our team, you will have the opportunity to work with talented professionals, learn from industry experts, and be part of a company that is shaping the future of entertainment and media. Career Growth Opportunities We are committed to supporting the growth and development of our employees, with opportunities for training, mentorship, and career advancement. As a Media Performance Engineer II, you will have the chance to work on cutting-edge technology, collaborate with cross-functional teams, and contribute to the success of our company. With our company’s focus on innovation and excellence, you will have the opportunity to develop new skills, take on new challenges, and advance your career in a dynamic and supportive environment. How to Apply If you are a motivated and talented professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role. We look forward to hearing from you and exploring how you can contribute to the success of The Walt Disney Company. Submit Your Application Seize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role. Apply To This Job Apply for this job