Experienced Remote Administrative Support Team Member – Division Support and Family Services Coordination

Introduction to Moms In Motion Moms In Motion is a dynamic and purpose-driven organization dedicated to making a positive impact in the lives of families and individuals. We are passionate about providing innovative solutions and exceptional support to those we serve. Our team is built on the principles of compassion, integrity, and excellence, and we are committed to fostering a culture of inclusivity, respect, and empowerment. As we continue to grow and expand our services, we are seeking a highly skilled and motivated Remote Administrative Support Team Member to join our administrative team. Job Overview In this exciting and challenging role, you will have the opportunity to work remotely and be an integral part of our administrative team, providing critical support to our division staff and the families we serve. As a Division Support Team Member, you will be responsible for answering questions, providing resources and information, handling paperwork, and performing a variety of administrative tasks to ensure the smooth operation of our division. If you are a detail-oriented, organized, and compassionate individual with excellent communication skills, we encourage you to apply for this rewarding opportunity. Key Responsibilities Provide exceptional support to division staff and families, responding to inquiries, and resolving issues in a timely and professional manner Develop and maintain a thorough understanding of our services, including waiver services such as PCA, Respite, and Companion/Supervision Utilize Person-Centered Thinking/Planning training to provide individualized support and resources to families Manage and maintain accurate records, files, and databases, ensuring confidentiality and compliance with regulatory requirements Collaborate with team members to achieve divisional goals and objectives, participating in meetings and contributing to the development of new initiatives Travel to quarterly meetings in Virginia, as required, to stay informed and connected with the team Develop and maintain a strong working knowledge of Microsoft Word, Excel, PowerPoint, and Google applications, utilizing technology to streamline processes and improve efficiency Essential Qualifications Documented combination of skills and relevant work experience in administration, customer service, or a related field Person-Centered Thinking/Planning training, or willingness to obtain Excellent interviewing techniques, with the ability to work independently and communicate effectively both orally and in writing Strong working knowledge of Microsoft Office and Google applications, with the ability to learn new software and systems Detail-oriented and organized, with the ability to plan, prioritize, and manage time effectively Dedicated home office with computer and stable internet connection, ensuring a productive and distraction-free work environment Ability to submit to a criminal background check and provide two professional references Availability to work normal business hours, 8 am-5 pm, Monday to Friday, with flexibility to adapt to changing priorities and deadlines Preferred Qualifications Displays detailed knowledge of all waiver services, including PCA, Respite, and Companion/Supervision Understands the roles and responsibilities of all entities involved in administering Virginia Medicaid Waivers Experience working in a remote or virtual team environment, with the ability to self-motivate and stay connected with colleagues Strong analytical and problem-solving skills, with the ability to think critically and outside the box Experience with database management, record-keeping, and data analysis, with the ability to interpret and present data effectively Career Growth and Development Remote Administrative Support Team Member, you will have access to a range of training and development opportunities, including: Paid training and professional development programs Opportunities for advancement and career progression Mentorship and coaching from experienced team members Access to industry conferences, workshops, and webinars A culture of continuous learning and improvement, with a focus on innovation and excellence Work Environment and Company Culture At Moms In Motion, we pride ourselves on our positive and supportive work environment. As a remote team member, you will be part of a dynamic and collaborative team, with opportunities to connect with colleagues and contribute to the development of new initiatives. Our company culture is built on the principles of: Respect and empathy for our team members, families, and communities Integrity and transparency in all our interactions and decision-making processes Excellence and innovation in our services and operations Inclusivity and diversity, with a commitment to equal opportunities and social justice Accountability and responsibility, with a focus on continuous improvement and learning Compensation and Benefits We offer a competitive compensation package, including: Salary starting at a competitive rate Comprehensive benefits package, including medical, dental, and vision insurance 401(k) retirement plan with employer match Paid time off, holidays, and training opportunities Flexible spending accounts and dependent care programs Telemed virtual medicine and supplemental insurance policies Annual technology stipend and monthly cell phone reimbursement Employee perks and discounts on car rentals, Verizon, oil changes, AAA, and more Team member health and wellness programs, with a focus on mental health and self-care Conclusion If you are a motivated and compassionate individual, passionate about making a difference in the lives of families and individuals, we encourage you to apply for this exciting opportunity. As a Remote Administrative Support Team Member at Moms In Motion, you will be part of a dynamic and supportive team, with opportunities for growth, development, and advancement. Don't miss this chance to join our team and contribute to our mission of providing innovative solutions and exceptional support to those we serve. Apply now and take the first step towards a rewarding and challenging career with Moms In Motion! Visit our website at www. MomsInMotion.net to learn more about our organization and to apply for this exciting opportunity. Apply for this job