US Consumer Services Marketing Summer Internship

About American Express American Express is a financial services company known for its credit cards, offering rewards, travel benefits, and premium services to cardholders. Established in 1850, it's widely recognized globally. Your role Business Unit/Role-Specific Info: US Consumer Services: This team is responsible for American Express’ suite of consumer products, services, and experiences in the U. S., including Their premium, cobrand, cash back, and lending portfolios, innovative banking services and products, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, their Global Dining and Resy businesses, and best-in-class marketing programs. The team’s strategy is to build a strong premium Card business differentiated by Membership, which is brought to life by connecting their Card Members to what they love. What type of work can you expect to do in Marketing at American Express? • Analyze data and realize growth opportunities; to help businesses improve performance and drive growth. • Be responsible for understanding how their business functions and how it might best be served using new and emerging digital products and services. • Build and supervise performance indicators to better understand customer behaviour. • Develop cost-benefit analyses to determine the feasibility of new opportunities. • Develop relationships with a variety of internal and external partners. • Share and leverage best practices and provide consultancy to the team. • Manage end-to-end marketing or customer-focused initiatives; develop and implement tests to measure efficiency. • Find innovative ways to improve the customer experience. Training & development At American Express, they are committed to fostering your professional growth through tailored training and development programs that empower you to excel and innovate in the dynamic world of financial services. From mentorship to cutting-edge resources, they invest in your success. Salary & benefits The role offers compensation ranging from $38.45 to $87.00, along with a sign-on bonus, resulting in an annual salary potential of $81,000 to $183,000. They back their colleagues and their loved ones with benefits and programs that support their holistic well-being. That means they prioritize their physical, financial, and mental health through each stage of life. Benefits include: • Competitive base salaries. • Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex. • Free access to global on-site wellness centres staffed with nurses and doctors (depending on location). • Free and confidential counselling support through their Healthy Minds program. • Career development and training opportunities. Career progression American Express backs its employees by providing innovative learning experiences that enable them to build new skills, reach their career goals, and develop as leaders at all levels through its Leadership Academy. This internship often paves the way for continued growth as a full-time analyst within the company's dynamic commercial operations. Work-life balance At American Express, they empower colleagues to excel professionally and personally through Amex Flex, their adaptable working model. This ensures a balanced approach, offering on-site, hybrid, or virtual options based on roles and business requirements, all while cherishing their distinctive in-person culture. Culture & vibe At American Express, diversity and inclusion drive their culture of creativity and innovation, empowering all employees to be authentic, embrace differences, and contribute to a continuously evolving world. About you What you’ll bring to this role: Skills/Experience: • Passion for customer marketing, payment innovation, the travel industry and new technology trends • Ability to conceptualize and sell ideas. • Independent thinker who’s organized has phenomenal attention to detail and can multi-task. • Strong analytical, problem-solving/quantitative skills. • Willing to take risks and share fresh perspectives. • Be proficient with analytical and presentation tools, including Excel and PowerPoint. • Excellent written and verbal communication skills. Requirements/Qualifications: • Currently enrolled in a full-time bachelor’s degree program. • Students must have a graduation date between December 2024 and June 2025. How to apply To apply for this position, just click on the 'Apply on employer site' button below, which navigates you to the careers page where the application can be submitted directly. Sources The following sources were used in researching this page: • aexp.eightfold.ai/careers • americanexpress.com Apply tot his job Apply To this Job