Live Chat Support Agent
Posted 2025-10-26
Remote, USA
Full Time
Immediate Start
This is a remote position. Join our team at Spyglass Travel and Tours as a Live Chat Support Agent in the Leisure, Travel & Tourism industry. You will be responsible for providing exceptional customer service and support through live chat interactions with our clients. If you have a passion for travel and enjoy helping others, this role is perfect for you! Location: United States (Remote) Responsibilities: • Respond to customer inquiries and provide assistance through live chat • Resolve customer issues and complaints in a timely and professional manner • Assist customers with booking travel arrangements and answering questions about our services • Collaborate with other team members to ensure a seamless customer experience • Maintain accurate records of customer interactions and transactions Qualifications: • Excellent written and verbal communication skills • Strong customer service orientation and problem-solving abilities • Ability to multitask and work in a fast-paced environment • Experience in a customer support role is a plus • Knowledge of the travel and tourism industry is preferred Skills: • Proficiency in typing and using live chat software • Attention to detail and accuracy • Ability to remain calm and professional under pressure • Team player with a positive attitude If you are ready to embark on a rewarding career in the travel industry and provide exceptional customer service, apply now to join our team as a Live Chat Support Agent at Spyglass Travel and Tours! Requirements • Excellent written and verbal communication skills • Strong customer service orientation and problem-solving abilities • Ability to multitask and work in a fast-paced environment • Experience in a customer support role is a plus • Knowledge of the travel and tourism industry is preferred Apply tot his job Apply To this Job