Medical Email Chat Support Agent

Next Man Up supports the well-rounded gentleman and serves as a catalyst in which young men of color are agents of change in their community and leaders in eliminating systematic gaps in their opportunities and outcomes. Through interactive workshops and positive male role models. Next Man Up develops and motivates young boys to grab the torch of success for the next generation to follow. J We are seeking a dedicated Medical Email Chat Support Agent to join our Customer Support team. As a Medical Email Chat Support Agent, you will be responsible for providing timely and accurate support to customers via email and chat. This role requires excellent communication skills, attention to detail, and a strong understanding of medical terminology. Responsibilities: • Respond to customer inquiries and provide support via email and chat • Assist customers with medical-related questions and issues • Ensure all customer interactions are handled professionally and in a timely manner • Escalate complex issues to the appropriate team member for resolution • Maintain accurate records of customer interactions and transactions Qualifications: • High school diploma or equivalent • Previous experience in customer service or a related field • Strong communication skills, both written and verbal • Ability to multitask and prioritize in a fast-paced environment • Knowledge of medical terminology and healthcare industry preferred If you are passionate about helping others and have a strong attention to detail, we encourage you to apply for the Medical Email Chat Support Agent position. Join our team and make a difference in the lives of our customers! FULL TIME PART-TIME URGENT HIRING WEEEKENDS AS NEEDED Benefits: Sign on Bonus, Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans, employee stock purchase plan(ESPP),Paid Time Off and Holidays. These takes place after working for the company after 30 days The pay range for this role is: 50,000 - 65,000 USD per year(Remote (Riverside, California, US)) Apply tot his job Apply To this Job