Ups Field Service Engineer - Remote
Posted 2025-10-26
Remote, USA
Full Time
Immediate Start
UPS is hiring Remote Field Service Engineers to provide advanced technical support, equipment diagnostics, and field-level coordination for UPS's logistics and technology infrastructure. This role is fully remote with periodic travel to customer or facility sites as needed. Key Responsibilities: - Provide remote diagnostics, troubleshooting, and resolution for field-based logistics systems. - Coordinate service and maintenance schedules with internal teams and external vendors. - Support deployment of hardware and software upgrades. - Perform system health checks and respond to alerts proactively. - Serve as a technical liaison between operations, engineering, and IT. - Maintain documentation for service procedures, incident logs, and equipment specs. Requirements: - Bachelor’s degree in Engineering, IT, or related technical field. - 2+ years of experience in field service, equipment support, or technical diagnostics. - Strong knowledge of hardware systems, sensors, and remote monitoring tools. - Excellent communication and customer service skills. - Ability to work independently and manage time effectively. - Willingness to travel occasionally for on-site support or installations. - U. S. residency required. Apply tot his job Apply To this Job