PLADS IT Support Analyst (Salesforce)
Posted 2025-10-26
Remote, USA
Full Time
Immediate Start
We are seeking a PLADS IT Support Analyst (Salesforce) to join our Digital Services team. As a remote role, you will work from home within the continental US and occasionally be requested to come to the office based on business need. Aflac is a Fortune 500 company and a leader in voluntary insurance products that pay cash directly to policyholders. RequirementsExperience in Microsoft OfficeAttention to detail and results oriented, with a strong customer focusAbility to work as part of a team and independentlyAnalytical and problem-solving skills, an ability to conform to shifting priorities, and to balance multiple projects and tasks concurrentlyWritten and oral communication, and interpersonal skills are necessary to effectively communicate with persons at all levels of the organizationSalesforce ExperienceSalesforce Administration CertificationClaimVantage Software ExperienceExperience with data integration, reporting and analytics functionsJIRA experience, specifically with Service DeskAgile MethodologiesGroup and/or Individual Disability and Absence Management Insurance industry experienceBenefitsMedical, dental, and vision coveragePrescription drug coverageHealth care flexible spendingDependent care flexible spendingAflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)401(k) plansAnnual bonusesOpportunity to purchase company stock11 paid holidaysUp to 20 days PTO to be used for any reasonState-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligibleOriginally posted on Himalayas Apply To this Job