Senior Transformation Manager

Ready to join the future of work? Become part of a remote and hybrid first*, global company spanning across the Americas, Europe, and Asia for A Job That Works for You. You will become among 2000+ Guardians worldwide, embracing YOUR unique approach to work. Our vision of the future of work is “Work In Any Way” which offers flexibility for where you work, it empowers you to define your ideal work environment, unbound by the traditional notions of what work should look like. Most importantly, it puts people first! (*some of our roles are completely remote while some roles may require a remote first- hybrid workstyle, where you may be required to be in office once or twice a week – we are happy to clear this up on our initial call with you )Our Operational Transformation Team is essential to delivering strategic change and continuous improvement across our Operations. We collaborate closely with Product and Engineering to fully understand change initiatives and their impact, while partnering with Operational Leadership to capture insights that drive operational excellence. As Senior Transformation Manager, you will lead complex, high-impact change projects - often cross-functional, covering process enhancements, operational tool and technology implementations, and the successful delivery of key strategic initiatives within our operational teams. How you will make a difference: Deliver projects with excellence, following Safeguard Global’s best practices every step of the wayDive into all aspects of implementation - your impact starts on day one! Collaborate closely with our Product Development and Sales teams to ensure solutions are built right and work seamlesslyOwn client communication plans - keep stakeholders informed, aligned, and confidentBuild and maintain detailed project plans, including Work Breakdown Structures (WBS) that guide the wayLead productive meetings, capturing key actions and ensuring timely follow-upsStay ahead of the curve by identifying and managing project risks and issues proactivelyKeep change under control - own the Change Control Process to ensure smooth transitionsDrive forward progress through focused, impactful status meetingsCraft clear, insightful status reports that keep everyone in the loopManage schedules and budgets like a pro, ensuring accuracy and transparencyBridge the gap between Project Delivery and Development to keep everyone alignedCoordinate internal resources to deliver every project on time and with impactFoster strong relationships with both internal teams and external partners to deliver on key milestonesWhat will make you stand out: Proven experience leading complex, multi-layered transformation projects with confidence and clarityExperience driving large-scale change in a global environmentProven hands-on experience with Zendesk implementations or similar ticket based systems. Expert-level skills with project management tools and methodologiesA global mindset - international business exposure is a strong plusHands-on experience delivering software implementation projects with measurable impactCertified in project management (e.g., PMP, PRINCE2)Track record of driving results across cross-functional teams and departmentsUnderstanding of how “Software as a Service” operates both technically and commercially Exceptional communication and interpersonal skills that inspire trust and alignmentNatural leader and team builder, capable of energising and guiding diverse groupsForward-thinking and well-organised, always planning a few steps aheadRelentlessly proactive - you make things happenWho we are and what we do: Safeguard Global is…Global! We help 1500+ companies hire, manage, and pay employees in 170+ countries. Join us to meet diverse talent, explore new cultures, and connect with amazing folks from around the globe.✈️Our Global Benefits · ‍ Autonomy & Flexibility (Work in Any Way):Remote first, with the flexibility to include school runs and gym breaks in your schedule allwhile maintaining a high standard of work.· ‍ Bonding Leave: Enjoy paid leave to bond with your new family member. · 2 Charitable Days: Contribute to causes you believe in. · Reward & Recognition Program: Be rewarded for your success and championing our values. · Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. · Coworking Space: Need to meet with a client, utilize admin services or just get out of the house? We’ve got you covered with flexible workspace options based on location. Why become a Guardian: ·✈️International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise. ·⭐Our Culture:We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.· Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace. Next Steps: To express your interest, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time. Welcome to the Future of Work! At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians. Originally posted on Himalayas Apply To this Job