Goldman Sachs IT careers - IT Backend Support Assistant

[ad_1] Job Description Goldman Sachs is a leading global investment banking, securities, and investment management firm. With a strong reputation for excellence, we serve a diverse client base, including corporations, financial institutions, governments, and high-net-worth individuals. Our commitment to innovation and teamwork makes Goldman Sachs an exceptional place to build your career. Position Overview: Are you passionate about technology and seeking an opportunity to jumpstart your career in the dynamic world of IT support? Join the Goldman Sachs team as an IT Backend Support Assistant and become a valuable part of our innovative and forward-thinking organization. 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Collaborate with IT teams to troubleshoot and resolve technical issues, minimizing downtime and disruption. Monitor system performance and proactively identify and address potential issues. Assist in maintaining IT hardware and software, including updates, upgrades, and installations. Contribute to the development and implementation of IT support processes and best practices. Maintain accurate documentation of IT systems, configurations, and support procedures. Deliver top-notch customer service to internal stakeholders, addressing their IT-related concerns and queries promptly. Required Skills and Qualifications: Bachelor degree in Computer Science, Information Technology, or a related field. Strong passion for technology and a desire to learn and grow in an IT support role. Knowledge of backend IT systems and familiarity with operating systems (Windows and Linux). Exceptional problem-solving skills and the ability to work well under pressure. Strong communication and interpersonal skills. Team player with a positive attitude and a strong work ethic. Prior experience or internships in IT support is a plus. Why Goldman Sachs: Competitive compensation and benefits package. Extensive training and development opportunities to advance your career. Access to cutting-edge technology and a collaborative work environment. The opportunity to work with talented professionals and be a part of a global industry leader. An inclusive and diverse workplace culture that values your unique perspectives and contributions. Join Goldman Sachs in our pursuit of excellence and be part of a team that shapes the future of finance. Apply now and start your journey in IT support with us!' [ad_2] apply to this job