Systems Management Specialist

Introduction to Kyndryl At Kyndryl, we're driven by a passion to design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. Our commitment to innovation and customer satisfaction has made us a leader in the industry. We're always moving forward, pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, customers, and communities. If you're looking for a challenging and rewarding role that will allow you to make a tangible difference, we invite you to join our team as a Systems Management Specialist. About the Role In Systems Management at Kyndryl, you will play a critical role in ensuring the smooth operation of our customers' IT infrastructure. As a Systems Management Specialist, you'll be responsible for managing and maintaining the IT infrastructure, working on cutting-edge technologies and innovative solutions that will shape the future of the industry. You'll be at the forefront of new service preparation and change management processes, constantly learning and growing your technical expertise to ensure the best outcomes for our customers. Key Responsibilities Manage and maintain the IT infrastructure of our customers, ensuring peak performance and reliability Troubleshoot critical customer situations and provide timely solutions to keep their systems secure, reliable, and efficient Work on cutting-edge technologies and innovative solutions to shape the future of the industry Collaborate with other IT professionals from around the world on large-scale projects Provide expert advice on sizing and optimizing systems to ensure world-class business performance Stay up-to-date with the latest technologies and trends in IT infrastructure management Essential Qualifications To be successful in this role, you'll need to possess the following essential qualifications: Proven experience in system management, network administration, and technical support A solid understanding of operating systems (such as Windows, Linux, or Unix), networks, and software systems Familiarity with cyber security, incident response, security operations, vulnerability management, IT security architecture, risk management, cyber threat hunting, and cyber security standards Expertise in data warehousing, database administration and design, data quality, data modeling, data architecture, and various programming languages Proficient knowledge of network routing and switching, network troubleshooting, engineering and infrastructure, load balancing, and virtual private networks Preferred Qualifications In addition to the essential qualifications, we're looking for candidates with the following preferred qualifications: Systematic and troubleshooting skills Knowledge of databases (SQL, DB2, MySQL, etc.) Certifications in cybersecurity, cloud computing, or project management Advanced knowledge in information representation models, monitoring automatisms, and query generation Familiarity with Webservices, Formula Script, Java, XML, and Suite tools Skills and Competencies To succeed in this role, you'll need to possess the following skills and competencies: Strong technical skills and knowledge of IT infrastructure management Excellent problem-solving and troubleshooting skills Ability to work collaboratively with others and build strong relationships Strong communication and interpersonal skills Ability to adapt to changing priorities and deadlines Strong customer focus and commitment to delivering high-quality service Career Growth Opportunities At Kyndryl, we're committed to providing our employees with opportunities for growth and development. As a Systems Management Specialist, you'll have access to: State-of-the-art resources and training programs Opportunities to work on large-scale projects and collaborate with other IT professionals Employee learning programs that provide access to the best learning in the industry Certification programs in Microsoft, Google, Amazon, Skillsoft, and many more A company-wide volunteering and giving platform that allows you to donate, start fundraisers, volunteer, and search over 2 million non-profit organizations Work Environment and Company Culture At Kyndryl, we pride ourselves on our inclusive and diverse company culture. We welcome people of all cultures, backgrounds, and experiences, and we're committed to creating a workplace where everyone can bring their whole self to work. Our Kyndryl Inclusion Networks provide support and advice to help you navigate your career and personal life. Compensation, Perks, and Benefits We offer a competitive salary and a range of benefits that reflect our commitment to our employees' well-being. These include: A comprehensive benefits package that gives you choice and flexibility Access to state-of-the-art resources and training programs Opportunities for growth and development through our employee learning programs A company-wide volunteering and giving platform that allows you to give back to your community A dynamic and inclusive work environment that values diversity and inclusion Conclusion If you're passionate about technology and want to be part of a dynamic team that's shaping the future of IT infrastructure management, we encourage you to apply for this exciting opportunity. As a Systems Management Specialist at Kyndryl, you'll have the chance to make a significant impact, work with cutting-edge technologies, and develop your skills and expertise in a supportive and inclusive environment. Don't miss out on this opportunity to take your career to the next level – apply now and join our team of talented professionals. Submit Your Application Seize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role. Apply To This Job Apply for this job