Technical Support Engineer

IDEMIA National Security Solutions (NSS) is seeking an experienced individual with diverse experience in IT to act as a Technical Support Engineer to assist our IT support team at customer locations. This role will require up to 75% travel to DoD Installations in support of NSS equipment installations and maintenance while interacting with key stakeholders and access a secure network to troubleshoot as required. RequirementsGeneral Linux experienceAbility to obtain an active Secret Security ClearanceCommon Access Card holderAbility to access a U. S. DoD installation with Common Access CardKnowledge of DoD base accessAbility to travel to designated locations for installation accessFluent in English, additional regional languages a plusHigh-level network understandingLinux application supportDocker experienceDesired bash scriptingSystem log analysisWindows administrationPowershellPostgreSQL experienceFamiliarity with Enterprise Ashore Enclave (EAE), formally PSNET and Marine Corps Enterprise Network (MCEN)Strong analytical and problem-solving skillsBachelor’s degree in engineering, Computer Science, Information Technology, or relevant field is desiredCustomer focused mindsetMust possess strong problem-solving skills and proven ability to communicate issues and solutions in simplified manner. Must be proactive to identify and anticipate client (end user customers/system integrators) needs and make recommendations for implementation. Must have experience in working collaboratively with business partners to effectively resolve problems. Must be self-directed and self-motivated as well as accountable for resultsMust have excellent organization and time management skills which includes planning, organizing, and prioritizing with attention to detail; must be able to understand and manage conflicting priorities; must have a proven track record for timely delivery of multiple parallel objectivesAble to work under pressureMust possess demonstrated verbal and written communication skills as well as excellent listening skillsMust be available and willing to travel up to 75%Must be able to bring discipline to drive results and follow established fundamental goals and objectivesMust have ability to submit accurate and timely reports as neededBenefitsEqual Opportunity EmployerAffirmative Action Plan (“AAP”) and is committed to making a good faith effort toward achieving the objectives of the plan. Originally posted on Himalayas Apply To this Job