German Customer Service Representative - Remote

Are you passionate about delivering a unique customer experience and have a natural drive to help people? No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for a world-leading manufacturer of road, mountain, triathlon, urban, fitness and electric bikes. ManpowerGroup Greece, on behalf of our client, one of the largest BPO companies, is looking for a German Speaking Customer Care Representative. Company’s HQ: Athens Working Model: Remote or Hybrid in Greece ️You will be reporting to: Operations Manager. What you will be doing:Manage inbound calls, emails, or live chatsProvide accurate, valid, and complete information by using the right methods/toolsIdentify and assess customers’ needs to achieve satisfactionMeet personal/customer service team targets and call-handling quotasFollow communication procedures, guidelines, and policiesRequirementsA C1/C2 level in GermanFluency in EnglishAbility to multitask, prioritize, and thrive in a fast-paced and target-driven environmentProven customer support experience or experience as a client service representativeBenefits 100% work from home (anywhere in Greece) Indefinite contract Competitive remuneration package Opportunities for international Career through the International Mobility program Private health insurance + Dental Care Recruitment Process:· If you’re interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile’s requirements to arrange an interview.· As for the next steps, there will be 2 more interviews with the client either in person or online.(Recommended: For any questions regarding this opportunity, please contact directly Vassiliki Lampri to the following email: vlampri@manpowergroup.gr)You can always check all our German Speaking roles here: https://www.manpowergroup.gr/#Empoweringtalent#WebelieveinTalent#ManpowerGroupGreeceOriginally posted on Himalayas Apply To this Job