**Experienced General Manager, Disability and Leaves – Strategic Leadership in Employee Wellbeing and Compliance**

Posted 2025-10-26
Remote, USA Full Time Immediate Start
At Workwarp, we're on a mission to revolutionize the way companies approach employee wellbeing and compliance. As a key member of our Global Health and Wellbeing team, the General Manager of Disability and Leaves will play a pivotal role in shaping our disability and leave program administration, ensuring seamless compliance with state and federal laws, and driving strategic priorities that promote employee wellness and experience. **About Us** Workwarp is a leading provider of innovative solutions for employee wellbeing and compliance. Our team is dedicated to creating a culture of care, integrity, resilience, servant leadership, and teamwork that inspires our employees to excel. We're committed to sharing success with our employees, offering a competitive salary, industry-leading profit-sharing program, and performance incentives. Our comprehensive benefits package includes 401(k) with generous company contributions, paid time off, comprehensive health benefits, and holistic wellbeing programs that support physical, emotional, social, and financial health. **Key Responsibilities** As the General Manager of Disability and Leaves, you'll be responsible for leading and overseeing the administration of our disability and leave program, ensuring compliance with state and federal laws, and driving strategic priorities that promote employee wellness and experience. Your key responsibilities will include: * Serving as a subject matter expert on disability, paid family leave, statutory disability and leaves (including FMLA and USERRA) to ensure compliance with all state and federal laws * Ensuring that ongoing disability and leave of absence management meets service delivery standards and industry best practices * Managing benefit premium billing process for employees on leave of absence * Maintaining a positive work environment that supports high-performing teams and rewards people based on performance * Managing the performance of teams through insightful communications, regular 1:1's, team meetings, and reward and recognition programs * Developing, implementing, and monitoring performance indicators for staff. Providing feedback, training, and performance management as needed * Providing oversight and intervention for escalated leaves to senior leaders and HR * Responding to escalations, providing root cause analysis and recommendations. Developing remediation plans and driving to resolution with minimal guidance from Director * Providing training to staff to ensure that all protocols are followed under legal, regulatory, and company policy * Providing professional development opportunities to the claims management team to ensure they maintain competency and compliance with legal, regulatory, and corporate policy * Providing management oversight for overall program performance and day-to-day service delivery * Consulting with business unit HR and leadership teams on cases where the leave program or policies are silent or unclear and provide guidance where needed * Identifying State paid family leave laws and partnering with payroll and vendors to ensure compliance with all paid FMLA laws * Responsible to forecast staffing needs and recommend administrative efficiency strategies * Managing and overseeing the development of management dashboards for the Absence Management function **Benefits and Perks** At Workwarp, we're committed to sharing success with our employees. Our comprehensive benefits package includes: * Competitive salary, industry-leading profit-sharing program, and performance incentives * 401(k) with generous company contributions up to 9% * Paid time off including vacation, holidays, paid personal time, maternity and parental leave * Comprehensive health benefits including medical, dental, vision, short/long-term disability, and life benefits * Family care assistance through fertility support, surrogacy, and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages * Holistic wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health * Domestic and International space-available flight privileges for employees and eligible family members * Career development programs to achieve your long-term career goals * Worldwide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint * Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies * Recognition rewards and awards through the platform Unstoppable Together * Access to over 500 discounts, specialty savings, and voluntary benefits through Delta Perks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare **What You Need to Succeed** To be successful in this role, you'll need: * 10+ years of progressive experience in managing disability and leaves, including leading and managing relevant teams * Advanced skill in using Microsoft office products * Effectively managing competing deadlines in a fast-paced environment * Organized, detail-oriented, and able to manage multiple priorities * Ability to regularly exercise discretion and handle conflict * Ability to communicate effectively and work collaboratively with third-party service providers and all levels of employees * Consistently prioritizing safety and security of self, others, and personal data * Embracing diverse people, thinking, and styles * Being at least 18 years of age and having authorization to work in the United States **What Will Give You a Competitive Edge** While a Bachelor's degree is preferred, we're open to considering candidates with equivalent experience and skills. If you have: * A Bachelor's degree in a relevant field * Experience in managing disability and leaves, including leading and managing relevant teams * Advanced skill in using Microsoft office products * Experience in developing and implementing performance indicators and managing teams * Experience in providing training and professional development opportunities to staff * Experience in managing benefit premium billing process and ensuring compliance with state and federal laws Then you'll be well on your way to success in this role. **Are You the One We're Looking For?** If you believe you have what it takes to excel in this role, submit your application without delay. We're keen to hear from talented candidates like you. Apply for this job
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