Front Desk Receptionists and Guest Service Liaison – The Hermitage Inn (job id : 1675673724)

Posted 2025-10-26
Remote, USA Full Time Immediate Start
Front Desk Receptionists and Guest Service Liaison - The Hermitage Inn - West Dover, VT - work from home job Company: The Hermitage Inn Job description: The Hermitage Inn seeks hotel front desk professionals skilled with strong communication skills, an intuitive knack for computer systems, and a passion for hospitality. The Hermitage Inn is an iconic, luxury property nestled in the heart of southern Vermont and is hiring all hotel staff. If you love taking care of people and working with a team that values its members as much as their guests, we want to meet you. Please respond to this ad with your resume if you think you would be a good fit! Hotel Front Desk Job Responsibilities: • Welcome guests in a warm and friendly manner • Passion for providing an above and beyond guest experience • Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary • Monitors inquiries and phone calls, being armed with information on all property amenities, activities and lodging options/availability Assists in booking guest rooms, spa treatments, reservations at our award-winning restaurant, and activities that showcase the best that southern Vermont has to offer Coordinate housekeeping schedule for routine cleaning of rooms Assist management in maintaining top notch and immaculate room and lodging conditions * Daily data entry • Responds to guest inquiries and requests in a timely, friendly, and efficient manner Provides pre-arrival support for guests * Facilitates correspondence with guests • Acts as the site liaison for the services and sales center • Works collaboratively with any resort associates and resources Hotel Qualifications / Skills: Verbal Communication Guest Services Resolving Conflict Teamwork Energy Level Thoroughness Professionalism Education, Experience, and Licensing Requirements: High school diploma Prior resort or hotel experience preferred Familiarity with telephone, office, and point-of-sale software a plus Job Types: Full-time, Part-time Salary: From $20 per hour Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • Vision insurance Schedule: • 8 hour shift • Holidays • Weekend availability The Hermitage Inn (“The Hermitage”) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: The Hermitage is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at The Hermitage are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sexual orientation, gender identity, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. The Hermitage will not tolerate discrimination or harassment based on any of these characteristics. Front Desk Receptionists and Guest Service Liaison - The Hermitage Inn - West Dover, VT - work from home job Expected salary: $20 - 25 per hour Location: West Dover, VT Front Desk Receptionists and Guest Service Liaison - The Hermitage Inn - West Dover, VT - work from home job Job date: Mon, 06 Feb 2023 08:55:24 GMT Apply for the job now! Front Desk Receptionists and Guest Service Liaison - The Hermitage Inn - West Dover, VT - work from home job Apply tot his job Apply To this Job
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