Experienced Remote Billing & Reconciliation Representative – Hospice Patient Accounts and Revenue Cycle Management

Introduction to Enclara Healthcare and Our Mission At Enclara Healthcare, we are dedicated to simplifying care delivery for complex patient populations, with a focus on improving patient experience, quality, and cost. As a leading solution provider in the healthcare industry, we have recently partnered with Humana and are experiencing rapid growth. Our commitment to putting health first is at the core of everything we do, and we are seeking a skilled and compassionate Billing & Reconciliation Representative to join our Finance Revenue Cycle team. Job Overview and Responsibilities As a Billing & Reconciliation Representative, you will play a vital role in managing the billing process, accurately handling billing issues with Hospice patient accounts, and resolving outstanding balances. Your expertise will be essential in ensuring the smooth operation of our revenue cycle management. Key responsibilities will include: Reviewing and reconciling the monthly census for hospice patients to ensure accuracy and completeness Assisting in the preparation of monthly customer invoices, ensuring timely and accurate billing Addressing various billing issues with hospice accounts, utilizing strong analytical and problem-solving skills to resolve complex problems Working within defined parameters to identify work expectations and quality standards, with some latitude over prioritization and timing, and minimal direction Following standard policies and practices, with opportunity for interpretation and deviation, and independent discretion Required Qualifications and Skills To be successful in this role, you will need: At least 1+ years of experience in Finance or Accounting, with a strong foundation in billing and revenue cycle management Strong analytical skills, with the ability to analyze complex data and identify trends and patterns Strong attention to detail, with a focus on accuracy and completeness Excellent communication skills, with the ability to effectively communicate with internal and external stakeholders Intermediate-level experience with MS Excel, with the ability to create and manage complex spreadsheets Experience with other MS Office tools, such as Outlook, PowerPoint, and Access Ability to effectively manage time and prioritize tasks to meet deadlines, with a strong focus on productivity and efficiency A passion for contributing to an organization focused on continuously improving consumer experiences, with a commitment to putting health first Preferred Qualifications and Skills While not required, the following qualifications and skills are preferred: A Bachelor's Degree in a related field, such as Finance, Accounting, or Business Administration Experience in Hospice or Pharmacy Billing, with a strong understanding of the revenue cycle management process A strong background in identifying and resolving billing issues, with the ability to escalate complex problems as needed Work-At-Home Requirements and Expectations To ensure your success in this role, you will need to meet the following work-at-home requirements: A self-provided internet service with a minimum download speed of 25 Mbps and an upload speed of 10 Mbps A dedicated workspace with minimal interruptions, to protect member PHI/HIPAA information Telephone equipment provided by Humana, to meet the business requirements for your position Career Growth Opportunities and Learning Benefits At Enclara Healthcare, we are committed to the growth and development of our employees. As a Billing & Reconciliation Representative, you will have access to: Ongoing training and development opportunities, to enhance your skills and knowledge in billing and revenue cycle management Career advancement opportunities, with a focus on promoting from within A collaborative and supportive work environment, with a team of experienced professionals who are passionate about putting health first Work Environment and Company Culture At Enclara Healthcare, we pride ourselves on our positive and inclusive company culture. As a remote employee, you will be part of a dynamic and distributed team, with opportunities to connect with colleagues and leaders through regular virtual meetings and events. Our company culture is built on the following values: A commitment to putting health first, for our teammates, customers, and company A focus on whole-person well-being, with a range of benefits and programs to support your physical, emotional, and financial health A culture of inclusivity and diversity, with a welcoming and supportive environment for all employees Compensation, Perks, and Benefits We offer a competitive compensation package, with a salary range of $40,000 - $52,300 per year, depending on experience and location. In addition to your salary, you will be eligible for a range of benefits, including: Paid time off, to recharge and relax A 401(k) retirement savings plan, to help you plan for your future An employee assistance program, to support your mental and emotional well-being Business travel and accident insurance, to protect you while you are working Conclusion and Call to Action If you are a motivated and detail-oriented professional, with a passion for billing and revenue cycle management, we encourage you to apply for this exciting opportunity. As a Billing & Reconciliation Representative, you will play a vital role in our Finance Revenue Cycle team, and will have the opportunity to make a real difference in the lives of our patients and customers. Don't miss out on this chance to join our dynamic and growing team – apply now and take the first step towards a rewarding and challenging career with Enclara Healthcare. Apply for this job