**Experienced Patient Access Coordinator (Remote) – Full & Part Time – Atlanta, GA**

Are you a highly dependable and customer-focused individual with a passion for delivering exceptional patient experiences? Do you thrive in fast-paced environments and enjoy working collaboratively with others to achieve shared goals? If so, we invite you to join our team as a Patient Access Coordinator at Envera Health, a leading engagement services partner committed to making healthcare better. **About Envera Health** At Envera Health, we believe that healthcare should be better, more connected, and more coordinated. That's why we've developed a comprehensive ecosystem of connectivity that strengthens health systems, drives growth, and delivers better care. Our team of dedicated professionals is passionate about creating a positive patient experience at every touchpoint, and we're seeking like-minded individuals to join our ranks. **Job Summary** As a Patient Access Coordinator, you will play a critical role in scheduling patient appointments and providing general patient support in a telephonic environment. You will work collaboratively with multiple medical client partners to ensure seamless communication and exceptional patient care. This is a remote (work-at-home) position, and we are currently hiring for Full-Time and Part-Time shifts. **Responsibilities** * Answer a high volume of calls per day (75+ calls/day) using a multi-line phone * Accurately schedule appointments for multiple clinical sites according to client-specific protocols * Gather and input patient demographic and insurance information into the practice management system * Listen and report complex clinical issues to the appropriate supervisor/client partner * Assist callers and navigate them to appropriate resources * Concisely and accurately document call activity, outcomes, and other notes as needed in client system * Work collaboratively with co-workers to meet the goals and objectives of the department * Meet attendance and performance standards **Benefits (Full-Time)** * Four paid personal days * 10 additional Paid Time Off days that accrue as you work * Federal holidays paid * Life Insurance, and Short & Long term disability insurance at no cost * Eight different Health Insurance plan options that begin after 30 days of employment * 401k plan matching * Bonus program based on attendance & performance * Educational reimbursement program (up to $1,500) * Adoption assistance program (up to $1,500) **Starting Pay Rate** $15.00 per hour, with Quarterly Bonuses based on attendance & performance. **Required Qualifications** * At least 6 months of experience in a customer/patient service environment * Strong Internet Speed & access to router via Ethernet Cord (Minimum speed: 20mbps Download & 6mbps Upload) **Preferred Qualifications** * Experience in Microsoft Office or an EMR * Excellent oral and written communication skills required * Ability to multi-task in a fast-paced environment with a high degree of attention to detail * Call Center experience * High call volume experience **Our Values** At Envera Health, we live by a set of core values that guide our behavior and decision-making: * Truth: We are honest and transparent in all our interactions * Collaboration: We work together to achieve shared goals * Joy: We strive to create a positive and enjoyable work environment * Humanity: We treat each other with kindness, empathy, and respect * Performance: We are committed to delivering exceptional results * Accountability: We take ownership of our actions and their impact **Reasonable Accommodations** We are committed to making reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job. If you require accommodations, please let us know. **Physical Demands** The following physical demands are representative of those that must be met by an associate to successfully perform the essential functions of this job: * Ability to sit, use hands and fingers, reach with hands and arms, and talk or hear * Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus * Ability to stand, walk, climb or balance; stoop, kneel, crouch, or crawl; and lift up to 10 pounds (occasionally) **How to Apply** If you're a motivated and customer-focused individual who is passionate about delivering exceptional patient experiences, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Employment Opportunity** Envera Health is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination. Apply for this job