Software Engineer, Integrations and AI

Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success. How We Work at Aircall:At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right inAs a Software Engineer for the Integrations team, you will be responsible to design, develop, and optimize scalable, high-performance cloud-based solutions. In this role, you will work across the entire software development lifecycle, contributing to architecture, coding, testing, and deployment while ensuring high-quality and reliable deliverables. You’ll collaborate closely with cross-functional teams to translate requirements into technical solutions. This position offers the chance to solve challenging technical problems, mentor junior engineers, and make a meaningful impact on the design, development, deployment, and operation of world-class software and features that add customer value. Responsibilities at Aircall Participate in requirements analysis to help with providing the right technical and business solutions for our customersHave key responsibilities within the design, architecture, and end-to-end delivery of your developmentWrite clean scalable code and test and deploy applications and systemsRevise, update, refactor, and debug codeParticipate in code reviews to ensure code quality and share knowledge. Be part of an engineering organization delivering high quality, secure, voice solutions to Aircall clientsInvolvement in product and platform performance optimization and live site monitoringParticipate in an on-call rotation to respond to critical system issues and ensure continuous system reliabilitySecurity is at the forefront of your mind in everything that you do Minimum Qualifications 3+ years of professional experience in back-end or full-stack developmentExpert level programming ability with Typescript (+React), Python, or RubyDeep understanding of software development practices, scalable system architecture, security best practices and cloud-based platformsProven understanding of distributed computing principles and experience with cloud-based platformsExceptional analytical and problem-solving skills, with the ability to effectively troubleshoot complex data issuesExcellent communication and collaboration skills, you should thrive while working in a cross-functional team environmentExperience with on-call rotations, and implementing monitoring and alerting systemsComfortable working in a fast-paced, dynamic environment with evolving priorities Preferred Qualifications Experience deploying software to cloud-based platforms (AWS, Azure, GCP)Experience with the complete software development life cycle, from design to deployment and operationExperience with building secure, scalable, and performant softwareExperience working on Agentic AI solutions Additional Information Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality. Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights. We’re creating a place where great people trust one another and thrive together. People flourish at Aircall and now is the time to be part of the team and the journey we’re on. Why join us? Key moment to join Aircall in terms of growth and opportunities ‍♀️ Our people matter, work-life balance is important at Aircall Fast-learning environment, entrepreneurial and strong team spirit 45+ Nationalities: cosmopolite & multi-cultural mindset Competitive salary package & equity Medical, dental, and vision insurance is 100% covered 401k plan with company matching!✈️Unlimited PTO — take the time you need to come to work feeling great!⭐️Wellness, internet, and childcare reimbursements Generous parental leave policyDE&I Statement:At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn. Want to know more about candidate privacy? Find ourCandidate Privacy Notice here. Compensation This is not including equity and other benefits. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, and experience. Apply to this Job