Associate Director of Experience Design - Verizon Value Organization - Remote

Join the V Team: Transforming the Future of Technology and Communications At Verizon, we're on a mission to power and empower how people live, work, and play by connecting them to what brings them joy. As a leading provider of technology and communications services, we're committed to driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. We're looking for talented individuals like you to join our team and help shape the future of technology. About the Verizon Value Organization The Verizon Value Organization is Verizon's portfolio of prepaid brands, including Verizon Prepaid, Visible, Total Wireless, Straight Talk, Tracfone, and more. Our mission is to build a better connected world through accessible, quality wireless for all. We're dedicated to creating and improving digitally-led experiences for our customers, striving for reliable, simple, exceptional world-class journeys. Job Summary We're seeking an Associate Director of Experience Design to lead the Verizon Value Design Systems team. As a key member of our team, you'll be responsible for crafting design systems that power multiple brands and channel experiences across the Verizon Value portfolio. You'll bring technical design prowess, multidisciplinary leadership, and strategic vision to build a multi-brand design system from the ground up. Key Responsibilities Set new standards in our category and make our customers' interactions with our brands truly reliable, simple, and exceptional. Lead the creation and governance of a centralized design system that supports our technical capabilities and grows with our portfolio of brands. Set design system strategy and vision across our portfolio of brands and channels. Provide hands-on leadership to a team of designers managing our core component library and front-end framework. Craft components supporting diverse experience patterns and brand customization. Create, socialize, and govern processes for requesting, evaluating, building, and releasing new components. Drive adoption of the design system, enabling designers and developers to build experiences in a performant, scalable, flexible unified architecture. Evangelize and educate brand experience teams on leveraging shared foundational building blocks. Promote accessibility, versatility, and performance as fundamental architectural tenets. Monitor industry trends and implement forward-looking features such as scalability through design tokens and use of modes. Collaborate with cross-functional teams to define and maintain a design language that aligns with multiple brand guidelines and reflects best practices in UI and UX design. Define and implement metrics and reporting systems to track and analyze the effectiveness of the design system. Plan and facilitate design activities/methods through ambiguity, inspire creative concepting, and lead iteration and critique to improve quality to support user, business, and technical requirements. Make hiring, performance, and promotion decisions and manage your direct reports' career growth. Requirements Essential Qualifications Bachelor's degree or four or more years of work experience. Six or more years of relevant work experience. Experience in design systems and governance. Experience in digital design and user-centric design. Willingness to travel, up to 25%. Preferred Qualifications Degree in design or related field of study. Demonstrated leadership of design teams and driving results in a complex, fast-paced environment. Portfolio examples of design systems you have created. Expertise in design tools like Figma, Adobe XD, and Adobe Creative Cloud. Experience with GitHub/Bitbucket for source control. Experience with agile methodology and tools. Experience with Smart Sheets and/or Google Suite. Skills and Competencies To succeed in this role, you'll need: Strong technical design skills and experience with design systems. Excellent leadership and communication skills. Ability to work in a fast-paced, dynamic environment. Strong strategic vision and problem-solving skills. Experience with digital design and user-centric design principles. Ability to collaborate with cross-functional teams. Career Growth Opportunities and Learning Benefits At Verizon, we're committed to helping our employees grow and develop their skills. We offer: Opportunities for career advancement and professional growth. Training and development programs to help you build new skills. Mentorship and coaching to support your career goals. Access to cutting-edge technology and tools. Work Environment and Company Culture Our work environment is collaborative, inclusive, and dynamic. We: Value diversity, equity, and inclusion. Encourage authenticity and foster a sense of belonging. Strive for everyone to feel valued, connected, and empowered to reach their potential. Offer a flexible work environment, including remote work options. Compensation, Perks, and Benefits We offer a competitive salary and benefits package, including: Competitive salary range: $136,000 - $253,000 annually (depending on location and experience). Incentive-based compensation. Comprehensive benefits package, including health and wellness benefits, short-term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance, and tuition assistance. Equal Employment Opportunity We're proud to be an equal opportunity employer, celebrating our employees' differences, including: Race Color Religion Sex Sexual orientation Gender identity National origin Age Disability Veteran status Conclusion If you're a talented and motivated individual looking for a new challenge, we encourage you to apply for this exciting opportunity. As an Associate Director of Experience Design, you'll have the chance to make a real impact on our customers' experiences and help shape the future of technology. Don't miss out on this chance to join our team and take your career to the next level! Apply now and become a part of the V Team! Apply for this job