Customer Supply Chain Specialist - Amazon Operations - Remote - 1 Year Contract - Full Time - United States

Join the Logitech Team as a Customer Supply Chain Specialist and Make a Global Impact Logitech is a leading company that empowers collaboration and fosters play, helping teams to work and learn from anywhere without compromising on productivity or continuity. We are seeking a talented and energetic Customer Supply Chain Specialist to join our team in a full-time remote role. As a Customer Supply Chain Specialist, you will be responsible for ensuring timely delivery of the right products to our customers across the European market. If you have a passion for supply chain management, customer service, and operational excellence, we want to hear from you! About Logitech and Our Culture At Logitech, we believe that our actions should have a positive global impact, and we strive to make a difference in the lives of our customers, employees, and communities. Our company culture is built on the principles of collaboration, innovation, and inclusivity. We value diversity and celebrate our differences, and we are committed to creating a work environment that is flexible, supportive, and empowering. Our Hybrid Work Model We offer a hybrid work model that allows some employees to work remotely while others work on-premises. This structure enables our teams to collaborate and learn from each other while also providing the flexibility to work from home or other remote locations. We believe that this model allows us to be more productive, efficient, and happy in our work. The Role - Customer Supply Chain Specialist As a Customer Supply Chain Specialist at Logitech, you will be part of a dedicated customer team within the Customer Supply Chain Europe organization. You will work closely with other Customer Supply Chain Specialists, Customer Collaboration Managers, Sales Teams, and Distribution Partners to ensure that our customers receive the right products at the right time. Your primary responsibilities will include: Leading and coordinating the daily operational execution of shipments with stakeholders, including our warehouse, to provide the best possible service to our customers. Ensuring the validity of orders in your order book and fulfilling orders according to expectations. You will flag risks if service levels cannot be met and constructively look for win-wins in your collaboration when you are not able to meet service levels. Supporting customers' visibility on their order book by ensuring proper administration and standardized communication. Executing and optimizing intercompany orders, master data corrections/adjustments, electronic data interfacing, order scheduling, product life cycle management, event management, scrapping of excess, allocations, and other supporting operational duties. Supporting other Customer Supply Chain Specialists, Distribution team, and Customer Collaboration Managers in achieving metrics (service levels, stock-outs, on-time delivery, aging inventory, fill rate, etc.) to meet Customer Supply Chain targets. Continuously looking for ways to improve customer service and predictability and challenging the status quo to enable continuous improvement. Depending on seniority, supporting and acting as back-up to Customer Collaboration managers in managing customers' performance requirements. Key Qualifications and Skills To be successful in this role, you must bring the following minimum skills and behaviors to our team: First relevant working experience, preferably in the fields of Supply Chain, Operations, Customer Service, or related fields. Proficiency in reading, writing, and speaking in English. French is a strong advantage. Proven experience within international business environments. Strong Excel and/or Tableau skills. Customer, market, channel knowledge, and experience preferred. Self-motivated and goal-oriented, with a positive proactive attitude and a high degree of initiative. Embracing continuous learning and process improvement. Project management or continuous improvement accreditation such as Lean Six Sigma, PMM, Prince2, Scrum, Agile, and/or APICS would be a plus. In addition to these qualifications, we are looking for candidates with: Excellent service mindset. A strong hands-on mentality and drive to get things done along with an affinity and talent for order management and fault-free operational execution. Good communication skills and judgment. Growth mindset. Standing for fact-based communication. Having strong attention to detail. What We Offer At Logitech, we offer a comprehensive and competitive benefits package and working environment that is designed to be flexible and help you care for yourself and your loved ones, now and in the future. Our benefits include: Competitive salary. Comprehensive health insurance. Flexible work arrangements, including remote work options. Opportunities for professional growth and development. Recognition and rewards for outstanding performance. How to Apply If you believe you have what it takes to join our team as a Customer Supply Chain Specialist, we encourage you to submit your application without delay. We are keen to hear from talented candidates like you who can make a positive impact on our business and our customers. To apply, please click on the link below: Apply To This Job Equal Opportunities At Logitech, we are committed to equal opportunities and diversity in the workplace. We welcome applications from all qualified candidates, regardless of their race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. If you require an accommodation to complete any part of the application process, are limited in your ability, are unable to access or use this online application process, and need an alternative method for applying, you may contact us toll-free at +1-510-713-4866 for assistance. Apply for this job