Claim - Outside Auto Appraiser - Inland Empire

Posted 2025-10-26
Remote, USA Full Time Immediate Start
This position has responsibility for inspecting, estimating, negotiating, and evaluating 1st and 3rd party auto physical damage claims. The claim types will be basic to moderate physical damage coverages as it relates to damage assessment. The position will serve as a technical resource for auto claim staff and will provide advice and direction to claim professionals on claim damages to achieve optimal outcomes. RequirementsDelivers consistent service quality throughout the claim life cycleEffectively manages work assignments and promptly travel to location of vehicle / equipmentScopes claims utilizing technical expertise and information gathered to accurately determine physical claim value of claims using company recognized resources, estimating and evaluation softwareEstablishes the physical damage claim value of assigned lossesPrepares and documents accurate vehicle / equipment damage appraisals, Actual Cash and Replacement values according to applicable regulatory and corporate guidelinesPartners with the assigned Claim Professional throughout the life of the claimNegotiates the claim with the customer and/or repair facilities leveraging appropriate resources and achieve agreement on value including required paymentsFor applicable Total Loss claims, determines settlement amounts, including applicable coverages and deductiblesNegotiates and conveys claim settlements within authority and initiate payment to the customer, including total loss, rental reimbursement, etc. Provides all lines of business and departments, i.e. property, Boat and Yacht, Inland Marine, Public Sector, etc. with inspection assistance as needed, including Catastrophe responseEffectively manages work assignments and tracks savings and referralsReviews and analyzes coverage and apply policy conditions, provisions, exclusions, and endorsements pertinent to a variety of 1st party auto damage claimsWhen appropriate, conducts damage management including properly managing the repair processEstablishes timely and maintains appropriate claim and expense reservesDevelops, documents and continually updates a plan of action, including maintaining an effective diary to manage the vehicle repair process to assist with bringing the repairs to a timely resolutionCommunicates claim damage assessment following negotiation of value with repair facilitiesObtains authorization to initiate payment to the customer/repair facilityPerform other duties as assignedBenefitsHealth InsuranceRetirementPaid Time OffWellness ProgramVolunteer EncouragementOriginally posted on Himalayas Apply To this Job
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