Experienced IT Business Analyst for Delta Airlines - Remote Data Entry and Infrastructure Management

Unlock Your Career Potential with Delta Airlines Delta Airlines, a pioneering American carrier with a rich history dating back to 1924, is seeking a highly skilled and dedicated IT Business Analyst to join its team as a remote data entry specialist. As a leader in the aviation industry, Delta operates an extensive network of domestic and international flights, serving destinations across six continents. With a strong commitment to innovation, customer satisfaction, and employee development, Delta offers a dynamic and rewarding work environment that is perfect for professionals looking to take their careers to new heights. Job Overview As an IT Business Analyst at Delta Airlines, you will play a critical role in ensuring the operational sustainability of the company's critical infrastructure, including data centers and remote communication rooms. This is a full-time, remote opportunity that offers a competitive hourly salary of $27, along with a range of benefits and perks that reflect Delta's commitment to its employees' well-being and success. Key Responsibilities Provide IT administration of expert services, project management, and support to ensure the operational maintainability of critical infrastructure. Manage IT labs to align with client application and engineering teams, providing workstations, hardware, and access to test applications. Coordinate with professional services to maintain and repair critical infrastructure at remote communication rooms. Oversee the management, operation, maintenance, and monitoring of all critical facilities infrastructure for data center and remote communication room equipment. Develop and implement data center and remote communication room standards for space, power, cooling, and physical layer IT infrastructure. Support IT offices grounds fiber ring to maintain the integrity and service continuity of the Atlanta airport and grounds facilities underground fiber ring. Recommend and implement departmental policies, guidelines, standards, and procedures. Ensure compliance with all governing corporate principles and guidelines. Manage projects related to data center and remote communication room capital upgrades, updates, and improvements. Source IT and critical facilities services, ensuring accurate documentation, obtaining best prices for products and services, and verifying that vendors fulfill their contractual commitments. Essential Qualifications Bachelor's degree in a relevant field. Strong knowledge of data center technology and critical facilities infrastructure. Experience with project management of remote communication room capital enhancements, upgrades, and improvements. Capital forecasting and project management for airport critical hardware life cycle replacement. Support Corporate Real Estate projects that involve remote communication room design/work as an IT Offices delegate and on-site assessment reporting. Space, UPS Power, and critical cooling capacity management. Sourcing of critical facilities services, ensuring accurate documentation, obtaining best prices for products and services, and verifying that vendors fulfill their contractual commitments. Strong written and verbal communication skills. Ability to prioritize multiple tasks within established time limitations. Flexibility to support an operation with varying shifts, extended hours, and on-call work requirements. Preferred Qualifications IT project management experience (minimum 3 years) within a high-availability communication room or data center working environment, daily operational requirements, and the operation of production systems and equipment. Experience with IT service management and incident management processes. Knowledge of IT infrastructure management tools and technologies. What We Offer At Delta Airlines, we are committed to creating a work environment that is inclusive, supportive, and rewarding. As an employee, you can expect: Competitive compensation, performance incentives, industry-leading profit sharing, and 401(k) with generous company match. Paid time off, including vacation, holidays, and personal days. Comprehensive health benefits, including medical, dental, vision, short-term/long-term disability, and life insurance. Wellness programs to support physical, emotional, social, and financial well-being. Opportunities for career development and growth. Access to over 500 discounts, special savings, and voluntary benefits through Deltaperks. Domestic and international flight benefits for employees and qualified family members. Company Culture At Delta Airlines, our culture is rooted in a shared commitment to living our values - Authenticity, Integrity, Respect, Loyalty, and Employee Empowerment - every day, in everything we do. We strive to create a work environment that is inclusive, supportive, and rewarding, where employees can thrive and grow. As an employee, you will be part of a team that is dedicated to delivering exceptional customer service, driving innovation, and making a positive impact on our communities. Why Join Delta Airlines? Delta Airlines is a company with a rich history, a strong presence in the aviation industry, and a commitment to innovation and customer satisfaction. By joining our team, you will have the opportunity to: Be part of a dynamic and growing organization. Develop your skills and expertise in a supportive and inclusive work environment. Contribute to the success of a company that is making a positive impact on our communities. Enjoy a range of benefits and perks that reflect our commitment to our employees' well-being and success. Take the Next Step Are you ready to take your career to new heights? Apply now to join Delta Airlines as an IT Business Analyst and become a vital part of our success story. Apply To This Job Apply for this job